Shelter Case Manager

Project Renewal•New York, NY
•Onsite

About The Position

Project Renewal is a New York City nonprofit organization providing comprehensive, integrated 24/7 programs to help clients achieve dignity and independence through health, housing, and employment. The Case Manager position is available at multiple homeless shelters in the Bronx, Brooklyn, and Manhattan. The role provides case management and counseling to clients, helps them access benefits and services, develops and monitors individualized living plans, and maintains required client records and database information.

Requirements

  • Bachelor’s degree in Social Work or a related field.
  • Excellent oral, writing, and listening skills.
  • Computer proficiency.

Nice To Haves

  • 1–2 years of experience working with homeless adults with mental illness or another special-needs population.
  • Bilingual or multilingual ability.

Responsibilities

  • Conduct client intake, psychosocial assessments, and housing assessments to identify and help clients obtain financial entitlements, housing, health insurance, food stamps, SSI, and other concrete services.
  • Prepare and monitor an Independent Living Plan with each client, identifying long- and short-term objectives.
  • Identify and make referrals to community-based treatment and support services.
  • Provide individualized and group counseling on topics such as wellness self-management, sobriety, medication compliance, employment, and independent living skills.
  • Collaborate with on-site psychiatric providers, nursing staff, and primary care providers to ensure each client has an aftercare plan.
  • Maintain accurate and up-to-date written client documentation in accordance with applicable agency and government regulations and guidelines.
  • Enter and update client information in the database system.
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