Case Manager Supervisor
About The Position
The Case Manager Supervisor performs the duties associated with the case manager role, monitors and evaluates the case management program, coordinates case management services, and assists people with disabilities in coordinating services they need and want. The supervisor serves as an educator and resource, and trains and supervises case management staff. The position participates in management leadership, fiscal responsibilities, quality assurance, and compliance. It also contributes to developing and implementing the organization’s Plan, promotes case management services, and participates in committees, conferences, and organizations that influence service delivery. In conjunction with the case manager department supervisor, the role monitors and ensures implementation of company policies and procedures related to personnel and service delivery, and implements quality assurance standards meeting regulatory requirements and company standards. The supervisor is expected to act professionally and represent the interests of the individuals supported. The listed starting salary is $60,200.00–$61,855.50 annually, based on experience and potentially varying with skills and qualifications.
Requirements
- Bachelor’s degree in a human service-related field.
- Two years of experience working with individuals with disabilities or aging.
- Knowledge of local community resources.
- Good oral and written communication skills.
- Knowledge of case management principles, procedures, and practices.
- Adaptability to perform varied duties and change between different tasks without loss of efficiency or composure.
- Ability to negotiate and resolve conflict between dissenting parties.
- Ability to conduct detailed analytical evaluations and studies and prepare related reports and recommendations.
- Valid driver’s license and proof of automobile insurance.
- Must meet the qualifications of an unlimited driver; the role requires driving as part of Dungarvin work, including Dungarvin-owned or leased vehicles and/or transporting a person served.
Responsibilities
- Perform duties associated with the case manager job description.
- Monitor and evaluate the case management program and coordinate case management services.
- Assist people with disabilities in coordinating services they need and want.
- Educate and serve as a resource for others.
- Train and supervise case management staff.
- Participate in management leadership and fiscal responsibilities.
- Help ensure quality and compliance.
- Participate in developing and implementing the organization’s Plan.
- Promote case management services and participate in committees, conferences, and organizations that influence service delivery.
- With the case manager department supervisor, monitor and ensure implementation of company policies and procedures related to personnel and service delivery.
- Monitor and implement quality assurance standards that meet regulatory requirements and company standards.
- Act professionally and represent the interests of the individuals supported.
Benefits
- Medical, vision, and dental insurance for full-time employees
- Supplemental insurance
- Flexible spending and HSA accounts for full-time employees
- Pet insurance
- Life insurance for full-time employees
- 401(k) plan with up to 3% employer match, subject to eligibility requirements
- Paid time off for eligible employees
- PTO donation
- Growth and development opportunities
- Employee referral program
- Employee assistance program
- National brand discounts
- Pay Active, with access to up to 50% of pay before payday
- Paid training and orientation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
