Case Manager I

Miami Rescue Mission Inc • Hollywood, FL

10h • $15 - $18

About The Position

The Case Manager I provides case management services, crisis intervention, support, and referrals to residents at the Broward Outreach Centers in Hollywood, Florida. The role monitors residents’ progress, links them with appropriate community resources, and prepares timely outcome reports in accordance with program guidelines. The Case Manager I guides clients using scriptural references and serves as a role model through personal testimony. Duties also include discipleship based on biblical principles incorporated into established case management techniques.

The position reports to the Emergency Services Supervisor. It is a full-time role and requires agreement with and signature of The Caring Place Statement of Faith. Candidates must complete a Level 2 background screening. The employer is a drug-free workplace and an Equal Opportunity Employer.

Requirements

• High school diploma or previous on-the-job training in Social Work or a related field.
• At least one year of experience working with the homeless population.
• Ability to lead and facilitate support groups using biblical scriptures and principles and incorporate scriptures into the rehabilitation process.
• Ability to exercise independent judgment within approved case management techniques, existing laws, and agency guidelines.
• Ability to recognize symptoms of common mental and physical conditions and co-occurring alcohol or substance abuse addiction.
• Ability to assess care needs and provide case management, crisis intervention, and referral services.
• Knowledge of local community agencies, programs, and resources available to clients.
• Ability to establish and maintain effective working relationships with clients and staff from diverse cultural and linguistic backgrounds, regardless of race, religion, sex, disability, political affiliation, or sexual orientation.
• Ability to react quickly and calmly in an emergency.
• Organization and computer literacy.
• Must agree with and sign The Caring Place Statement of Faith.
• Must complete Level 2 background screening.

Nice To Haves

• Associate’s degree.
• CAP training.
• Two years of experience.

Responsibilities

• Assess clients and develop appropriate care plans.
• Maintain up-to-date case notes and document files in a timely manner.
• Build rapport with clients and facilitate group discussions.
• Keep the supervisor informed of challenges and accomplishments when working with difficult cases.
• Maintain an up-to-date list of community contacts.
• Connect clients with community resources in a timely manner and follow up on their progress.
• Close files appropriately and promptly, and maintain client files in compliance with established procedures.
• Attend company-sponsored events in support of residents.
• Maintain progress notes according to clients’ Phase Guidelines and record status changes in the Rommel System.
• Submit accurate monthly client reports on time.
• Lead and/or participate in devotions, prayers, outreach events, and other ministry activities.
• Perform other related duties as assigned.

Benefits

• Day off for birthday or work anniversary
• Employee discounts
• 12 holidays
• Paid time off
• Health insurance, including medical, dental, vision, disability, GAP, and Health Savings Account
• Company-paid life insurance
• 403(b) retirement plan with 3% match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED