Case Manager/Economic Empowerment Specialist

Volunteers of American Greater New York•The Bronx, NY

About The Position

The Economic Empowerment Specialist (EES) for the Career Access Program provides personalized service coordination and community outreach to empower individuals with disabilities. The role identifies eligible participants, develops and implements individualized career access plans, and connects clients with essential resources and benefits. The EES collaborates with community organizations, agencies, and partners to help participants succeed in career and training goals. The Career Access Program is a community outreach initiative offering vocational rehabilitation services to individuals with disabilities. The position is located in Bronx, NY 10455.

Requirements

  • Bachelor’s degree or 60 college credits, and three or more years of experience in workforce development or vocational rehabilitation, or a satisfactory combination of education and experience.
  • Excellent written and verbal communication skills.
  • Business writing skills.
  • Ability to work well with others, prioritize, and take initiative.
  • Intermediate knowledge of Microsoft Word and Excel.

Responsibilities

  • Identify eligible participants for the Career Access Program.
  • Develop individualized service plans with participants and provide referrals, vocational counseling, and support services to help them achieve their goals.
  • Screen for brain injury and concussion, and provide related psychoeducation, advocacy, and support concerning diagnosis, symptoms, and treatment.
  • Refer participants with suspected or confirmed brain injuries or other cognitive or neurological conditions for cognitive assessment, treatment, and rehabilitation services.
  • Help participants access resources, benefits, and social services, including SOAR applications for SSI/SSDI benefits and other relevant financial supports.
  • Provide financial counseling on credit repair, money management, and budgeting.
  • Build and maintain relationships with community organizations, service providers, government agencies, and other stakeholders to strengthen program impact and connect clients with comprehensive support.
  • Provide and document services in accordance with program and agency policies and procedures, and applicable laws and regulations.

Benefits

  • Medical, dental, and vision coverage
  • Prescription coverage
  • Life insurance
  • Retirement plan
  • Tuition reimbursement
  • Paid time off, including a paid birthday holiday
  • Additional benefits
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