Economic Empowerment Navigator - 2025928

World Relief•Towson, MD
•$52,000 - $58,000•Hybrid

About The Position

World Relief Baltimore seeks an Economic Empowerment Navigator to provide guidance, support, direct assistance, and referrals to refugees and immigrants in the Employment & Wellness program as they pursue economic empowerment goals. These may include achieving financial self-sufficiency, identifying or pursuing long-term career goals, and accessing vocational training, financial capability education, or asset-building opportunities. The Navigator works closely with the Wellness Manager and reports to the Office Director. This is the only staff position dedicated to economic empowerment on the small team. The role is hybrid, with four days onsite and one day working from home each week. The position also involves collaboration with program participants, community organizations, employers, volunteers, World Relief teams, and local working groups.

Requirements

  • Mature personal Christian faith.
  • Commitment to World Relief’s mission, vision, and values.
  • Desire to serve and empower the Church to impact vulnerable communities.
  • Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals’ For the Health of The Nation document.
  • Valid driver’s license, access to a reliable vehicle, and ability to pass MVR standards.
  • Comfort working independently as the sole staff member responsible for the economic empowerment program area.
  • Experience in cross-cultural settings and commitment to growing in cultural humility.
  • Passion for the value immigrants bring to the community.
  • Creative and persistent problem-solving skills and resilience in the face of challenges.
  • Ability to build relationships with program participants and community partners.
  • Team orientation and commitment to collaboration.
  • Commitment to meeting program compliance requirements alongside providing impactful human services.

Nice To Haves

  • Bachelor’s degree.
  • Three years of experience in workforce development or a related area, preferably with immigrant or refugee populations.
  • Ability to speak other languages.
  • Experience with coaching or motivational interviewing.

Responsibilities

  • Collaborate with the Wellness Manager and/or program interns on internal and external outreach to recruit Employment & Wellness program participants.
  • Coordinate participant enrollment, needs and goals assessments, and individualized action plans with the Wellness Manager and/or program interns.
  • Regularly communicate with the Wellness Manager about cases dually enrolled in Employment & Wellness.
  • Complete required program forms and document activities and participant interactions through case notes and Microsoft Dynamics database entries.
  • Work collaboratively and creatively with participants to pursue their economic empowerment goals.
  • Provide strengths-based case management and coaching that encourages participants to own their goals and identify and leverage their strengths.
  • Develop knowledge of community resources and referral partnerships with community organizations, government-funded career centers, community colleges, and vocational training providers.
  • Conduct outreach to local employers to identify job opportunities for participants.
  • Provide or facilitate job-readiness support, resume creation, job application completion, and interview preparation.
  • Coordinate transportation, interpretation, and other support for participants attending job interviews or orientations.
  • Support participants or employer partners when challenges arise after employment begins.
  • Work with the Office Director to develop and strengthen economic empowerment programming.
  • Coordinate with the Volunteer & Good Neighbor Team Coordinator on volunteer support strategies, recruitment, and volunteer support for economic empowerment programming.
  • Coordinate with World Relief Baltimore’s Immigration Legal Services team to receive referrals for clients needing economic empowerment assistance.
  • Attend World Relief internal economic empowerment community-of-practice calls and local collaborative working groups, including the Maryland Humanitarian Immigrants Employment Working Group and the Maryland Skilled Immigrants Task Force.
  • Attend to professional development and collaboration.

Benefits

  • Competitive benefits package for full-time employees.
  • Employee discount program for full-time employees.
  • Well-being program recognized with the Gold-level Cigna Healthy Workforce Designation.
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