Case Manager - Economic Empowerment
About The Position
The Case Manager for Economic Empowerment is responsible for providing employment assessment, individualized job counseling, job placement, employment-related translation and interpretation services, and case management to eligible clients in the Economic Empowerment Program of CWS-Lancaster. With the goal of self-sufficiency for each individual or family, the Case Manager for Economic Empowerment will work with clients to remove barriers to employment and secure successful job placements that help clients reach financial self-sufficiency. The Case Manager for Economic Empowerment will work closely with the Economic Empowerment Program Manager and area colleagues to identify clients, achieve program goals, document all services provided, and maintain strong networks to drive referrals and create opportunities for participants.
Requirements
- Bachelor's degree in social work, human services, psychology, public health, or related field or equivalent experience in lieu of degree.
- Minimum 3 years of case management or direct service experience, preferably in a nonprofit or humanitarian setting.
- Strong understanding of trauma-informed, strength-based, and culturally responsive care.
- Excellent communication, documentation, and interpersonal skills.
- Ability to manage diverse caseloads and work effectively under pressure.
- Knowledge of local community resources and social service systems.
- Proficiency in Microsoft 365 and case management software.
Nice To Haves
- Master’s degree in social work (MSW) or related field.
- Experience working with vulnerable populations (e.g., refugees, survivors of violence, those experiencing homelessness).
- Multilingual abilities.
- Familiarity with federal, state, and local social service regulations.
Responsibilities
- Conduct intake assessments to determine client needs, risks, and eligibility for services.
- Develop individualized service plans with measurable goals and timelines.
- Provide ongoing case management, monitoring progress, and adjusting plans as needed.
- Facilitate access to housing, healthcare, employment, education, legal support, and financial assistance.
- Offer crisis intervention and safety planning as appropriate.
- Advocate for clients with external agencies to secure necessary resources.
- Maintain strong working relationships with community partners, government agencies, and service providers.
- Connect clients to internal and external programs aligned with their goals.
- Participate in conferences, interdisciplinary meetings, and collaborative initiatives.
- Maintain accurate, timely, and confidential case files in accordance with organizational and funder requirements.
- Track client outcomes and prepare reports for internal use and grant compliance.
- Ensure adherence to ethical standards, program protocols, and data privacy regulations.
- Contribute to program development, improvement, and evaluation.
- Support outreach, workshops, and community education activities.
- Participate in trainings to maintain best practices in trauma-informed care, cultural humility, and client advocacy.
- Perform other duties as assigned.
Benefits
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
