Economic Empowerment Navigator - 2025928

World Relief•Towson, MD

2d•Hybrid

About The Position

World Relief Baltimore seeks an Economic Empowerment Navigator to guide, support, assist, and refer refugees and immigrants in the Employment & Wellness program as they pursue economic empowerment goals. These goals may include achieving financial self-sufficiency, identifying or pursuing long-term career goals, and accessing vocational training, financial capability education, or asset-building opportunities. The position reports to the Office Director, works closely with the Wellness Manager, and is the only staff role dedicated to Economic Empowerment on the local team. This is a hybrid position, with four days onsite and one work-from-home day per week. The Navigator provides strengths-based case management and coaching, builds community and employer partnerships, supports job readiness and employment, and works with colleagues and volunteers to develop economic empowerment programming. A strong commitment to World Relief’s Christian mission, values, and service to vulnerable communities is essential.

Requirements

Mature personal Christian faith.
Commitment to World Relief’s mission, vision, and values.
Desire to serve and empower the Church to impact vulnerable communities.
Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals’ For the Health of The Nation document.
Valid driver’s license, access to a reliable vehicle, and ability to pass MVR standards.
Comfort working independently as the sole staff member responsible for the economic empowerment program area.
Experience in cross-cultural settings and commitment to growing in cultural humility.
Passion for the value immigrants bring to the community.
Creative and persistent problem-solving skills and resilience when facing challenges.
Ability to build relationships with program participants and community partners.
Team orientation and commitment to collaboration.
Commitment to meeting program compliance requirements while providing impactful human services.

Nice To Haves

Bachelor’s degree.
Three years of experience in workforce development or a related area, preferably with immigrant or refugee populations.
Ability to speak other languages.
Experience with coaching or motivational interviewing.

Responsibilities

Collaborate with the Wellness Manager and/or program interns on internal cross-program and external outreach to recruit Employment & Wellness program participants.
Coordinate client enrollment, assess participant needs and goals, and complete an individualized action plan for each participant.
Regularly communicate with the Wellness Manager about cases dually enrolled in Employment & Wellness.
Complete required program forms and document activities and participant interactions through case notes and data entry in Microsoft Dynamics.
Work collaboratively and creatively with participants to pursue their economic empowerment goals.
Provide strengths-based case management and coaching that encourages participants to take ownership of their goals and identify and use their strengths.
Develop knowledge of community resources and referral partnerships with community organizations, government-funded career centers, community colleges, and vocational training providers.
Conduct outreach to local employers to identify job opportunities for participants.
Provide or facilitate job-readiness support, resume creation, job application completion, and interview preparation.
Coordinate transportation, interpretation, and other support for participants attending job interviews or orientations.
Support participants or employer partners when post-employment challenges arise.
Work with the Office Director to develop and strengthen economic empowerment programming.
Coordinate with the Volunteer & Good Neighbor Team Coordinator to identify ways volunteers can support programming and to recruit and support economic empowerment volunteers.
Coordinate with World Relief Baltimore’s Immigration Legal Services team to receive referrals for clients needing economic empowerment assistance.
Attend World Relief’s internal economic empowerment community-of-practice calls and local collaborative working groups, including the Maryland Humanitarian Immigrants Employment Working Group and the Maryland Skilled Immigrants Task Force.