Case Manager/Economic Empowerment Specialist

Volunteers of America - Greater New York, Inc.•New York, NY

5d•$31 - $31

About The Position

The Economic Empowerment Specialist (EES) for the Career Access Program provides personalized service coordination and community outreach to empower individuals with disabilities. The role identifies eligible participants, develops and implements individualized career access plans, and connects clients with resources and benefits. The EES works with community organizations, agencies, and partners to help participants pursue career and training goals. Career Access is a community outreach initiative offering vocational rehabilitation services to people with disabilities. The position is based in Bronx, NY 10455. Candidates must have a bachelor’s degree or 60 college credits and three or more years of experience in workforce development or vocational rehabilitation, or a satisfactory combination of education and experience. Excellent written and verbal communication, business writing, collaboration, prioritization, and initiative are required, along with intermediate knowledge of Microsoft Word and Excel.

Requirements

Bachelor’s degree or 60 college credits and three or more years of experience in workforce development or vocational rehabilitation, or a satisfactory combination of education and experience.
Excellent written and verbal communication skills.
Business writing skills.
Ability to work well with others.
Ability to prioritize and take initiative.
Intermediate knowledge of Microsoft Word and Excel.

Responsibilities

Develop individualized service plans with participants and provide referrals, vocational counseling, and support services to help them achieve their goals.
Screen participants for brain injury and concussion, and provide related psychoeducation, advocacy, and support concerning diagnosis, symptoms, and treatment.
Refer people with suspected or confirmed brain injury or other cognitive or neurological conditions for cognitive assessment, treatment, and rehabilitation services.
Help participants access resources, benefits, and social services, including the SOAR application for SSI/SSDI benefits and other relevant financial supports.
Provide financial counseling on credit repair, money management, and budgeting.
Build and maintain relationships with community organizations, service providers, government agencies, and other stakeholders to strengthen the program and facilitate comprehensive support for clients.
Provide and document services in accordance with program and agency policies and procedures, applicable laws, and regulations.