Case Manager 2

Arizona Department of Administration•Chandler, AZ

23h•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is hiring a Case Manager 2 to help provide flexible, high-quality, member-driven services and supports to individuals with developmental disabilities and their families. The role supports members’ independent decision-making and community engagement through case management and coordination of services. The position is based at one of the listed Chandler or Apache Junction locations. It involves driving to members’ homes, schools, and program sites to discuss service needs and build relationships. Applicants may not hold specified licensing or certification roles, have certain principal interests or close-family connections with DDD Qualified Vendors, or be employed or subcontracted by a DDD Qualified Vendor. Candidates must meet one of the education, licensure, and experience pathways in the posting, hold a valid Arizona Level One fingerprint clearance card, and successfully complete the required background, registry, and reference checks. A valid driver’s license is required when driving is an essential function. Newly hired State employees must complete E-Verify.

Requirements

Be an Arizona-licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and have at least one year of qualifying case-management experience; or have at least two years of qualifying case-management experience with elderly people, people with physical or developmental disabilities, or members with Serious Mental Illness (SMI).
Alternatively, hold a bachelor’s degree in Human Services, Behavioral Science, or a related field and have at least one year of qualifying case-management experience; or have at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Hold a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968.
Successfully pass background and reference checks and searches of the Department of Child Safety Central Registry and Adult Protective Services Registry.
Have a valid driver’s license if driving or using a vehicle is an essential job function.
Complete the Electronic Employment Eligibility Verification Program (E-Verify) as a newly hired State employee.
Knowledge of HIPAA; medical and behavioral health issues and terminology; PCSP development methods and procedures; relevant federal and state statutes, agency policies, and procedures; and case-management principles and practices.
Skill in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
Ability to work independently and in diverse teams; organize and manage a caseload; document case files within required timelines; maintain confidentiality; and drive a motor vehicle.
Applicants must not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in or a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.

Nice To Haves

Bilingual speaking and listening proficiency in Spanish and English.

Responsibilities

Drive to members’ homes, schools, and program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timeframes.
Document individual progress and concerns and make appropriate referrals to community agencies.
Facilitate meetings and program visits to support member and family choices.
Complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Write comprehensive progress notes and maintain case records.
Prepare reports and complete special projects as required.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.