Case Manager 2

Arizona Department of Administration•Peoria, AZ

3d•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated Case Manager 2. DDD provides individuals with developmental disabilities and their families with flexible, high-quality, member-driven services and supports, helping members exercise independent decision-making and engage in their communities. The role includes visiting members at homes, schools, and program sites; developing and managing Individual Support Plans (ISPs); identifying community resources; facilitating meetings and program visits; making referrals; and collaborating with community agencies to support members and families, including during crises. The position requires driving for onsite visits and State business. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement, have a spouse or close family member with such an interest, or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Be an Arizona-licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and have at least one year of qualifying case management experience; or have at least two years of qualifying case management experience. Qualifying experience is providing case management services to elderly people, people with physical or developmental disabilities, and/or members determined to have Serious Mental Illness (SMI).
Alternatively, hold a bachelor’s degree in Human Service, Behavioral Science, or a related field and have at least one year of qualifying case management experience; or have at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Have an Arizona Level 1 Clearance Card.
Successfully complete a Child Protective Services Central Registry search, background check, and reference check; employment is contingent on completion of the process and the agency’s ability to reasonably accommodate any restrictions.
Meet the applicable driver’s license requirements for a position requiring driving or use of a vehicle for State business.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Knowledge of HIPAA; medical and behavioral health issues and terminology; ISP development methods and procedures; applicable federal and state statutes and agency policies and procedures; and case management principles and practices.
Skill in oral and written communication; developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
Ability to work independently and in diverse work teams, document case files and information within required timelines, and maintain confidentiality.

Responsibilities

Drive to onsite visits at members’ homes, schools, and/or program sites to develop relationships and discuss service needs and supports.
Develop, write, review, monitor, and evaluate Individual Support Plans (ISPs) according to mandated timelines; document individual progress and concerns; and complete appropriate community referrals.
Research available community resources to address needs identified in ISPs and inform members of their options.
Facilitate meetings and program visits to assist members and families with choices, and complete referrals for assessed or covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.