CASE MANAGER 2
About The Position
The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated Case Manager 2. DDD provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The role includes driving to onsite visits at members’ homes, schools, and program sites, and developing and coordinating Individual Support Plans and related services. Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor. The position requires an Arizona Level 1 Clearance Card, background and reference checks, a Child Protective Services Central Registry search, and successful completion of E-Verify. Driving or use of a vehicle is an essential job function, subject to the stated driver’s license requirements.
Requirements
- Knowledge of HIPAA; medical and behavioral health issues and terminology; ISP development methods and procedures; applicable federal and state statutes and agency policies and procedures; and case management principles and practices.
- Skills in oral and written communication; developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and problem identification and resolution.
- Ability to work independently and within diverse teams, document case files and information within required timelines, and maintain confidentiality.
- Meet one of the listed experience and education/licensure pathways: Arizona-licensed Registered Nurse in good standing; or a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling plus at least one year of qualifying case management experience; or at least two years of qualifying case management experience.
- Alternatively, a bachelor’s degree in Human Service, Behavioral Science, or a related field plus at least one year of qualifying case management experience; or at least three years of experience working with or for individuals with intellectual or developmental disabilities.
- Qualifying case management experience is providing services to elderly persons, persons with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI).
- Arizona Level 1 Clearance Card required.
- Subject to a Child Protective Services Central Registry search, background and reference checks, and successful completion of E-Verify.
- Must meet the stated driver’s license requirements because driving or use of a vehicle is an essential function.
Responsibilities
- Drive to onsite visits at members’ homes, schools, and program sites to develop relationships and discuss service needs and supports.
- Develop, write, review, monitor, and evaluate Individual Support Plans (ISPs) within mandated timelines; document individual progress and concerns, and make appropriate referrals to community agencies.
- Research available community resources that address needs identified in ISPs and inform members about resource options.
- Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
- Collaborate with community agencies to assist and support members and families in crisis.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Arizona State Retirement System participation and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
- Deferred compensation plan
- Wellness plans
- Tuition reimbursement
- Stipend opportunities
- Infant at Work Program
- Rideshare and public transit subsidy
- Career advancement and employee development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
