Case Manager 2

Arizona Department of Administration•Phoenix, AZ

20h•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated Case Manager 2. DDD provides people with developmental disabilities and their families flexible, high-quality, member-driven services and supports that promote independent decision-making, rights, responsibilities, and community engagement. The role includes visiting members at their homes, schools, and program sites; developing and monitoring Person-Centered Service Plans; coordinating services and referrals; and maintaining case records. The position is based at 8620 North 22nd Avenue, Phoenix, Arizona 85021, with driving required for onsite visits. Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in or a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Meet one of the listed qualification pathways: be an Arizona-licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and have at least one year of qualifying case-management experience; or have at least two years of qualifying case-management experience.
Qualifying case-management experience is providing services to elderly people, people with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI).
Alternatively, hold a bachelor’s degree in Human Services, Behavioral Science, or a related field and have at least one year of qualifying case-management experience, or have at least three years of experience working with or for people with intellectual or developmental disabilities.
Possess and retain a current, valid, class-appropriate driver’s license when operating a motor vehicle on State business; complete required driver training and pass required license-record checks. Maintain acceptable driving records and required liability insurance when using a personally owned vehicle on State business.
Have a valid Level One fingerprint clearance card to work with children and vulnerable adults.
Pass Child Safety Central Registry and Adult Protective Services Registry searches, as well as background and reference checks.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Knowledge of HIPAA; medical and behavioral health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case-management principles and practices.
Skills in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
Ability to work independently and in diverse teams, organize and manage a caseload, document case files within required timelines, maintain confidentiality, and drive a motor vehicle.
Applicants must not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in or a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.

Responsibilities

Drive to members’ homes, schools, and program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timelines; document progress and concerns and make appropriate community-agency referrals.
Facilitate meetings and program visits to support member and family choices.
Complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Write comprehensive progress notes and maintain case records.
Prepare reports and complete special projects as required.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.