Case Worker 2

University of Miami•Miami, FL

1d•Onsite

About The Position

The University of Miami Department of Pediatrics is hiring a full-time Case Worker 2 to provide maternal and child health services to pregnant women and infants participating in the Healthy Start Program in Miami, Florida. This direct-service role involves regular home visits using a personal vehicle, client and family support, and collaboration with community providers. The salaried position requires occasional evening and weekend work as needed. The Case Worker conducts client contacts and assessments, provides care coordination and Healthy Start wraparound services, and connects clients with educational and psychosocial resources. The role also includes community outreach, staff and provider training, documentation and records maintenance, quality assurance support, and coordination with program leadership, service agencies, and funding sources. The employee must follow program requirements, agency reporting standards, Healthy Start Standards and Guidelines, and University policies and procedures.

Requirements

Bachelor’s degree in Psychology, Social Work, or a related field from an accredited university.
At least 3 years of relevant experience.
Knowledge and experience in case management and maternal/child health.
Experience working with high-risk mothers, infants, and their families.
Strong written and verbal communication skills.
Ability to conduct home visits using a personal vehicle.
Ability to work occasional evenings and weekends.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to collaborate with others and contribute to a team environment.
Proficiency with office software, technology, and relevant computer applications.

Responsibilities

Conduct situational analyses through home and/or office visits, provide mentoring, and offer technical assistance as needed.
Collaborate with service agencies and program leadership to provide and administer services appropriately.
Develop and provide training to family support networks and/or care providers on topics related to quality early care and education.
Maintain and review records and files to ensure compliance with project guidelines.
Collaborate with funding sources to help ensure adequate resources are available.
Maintain current knowledge of available services and applicable rules and regulations.
Attend meetings and training, which may include the Early Learning Coalition, United Way, and the Quality Counts Career Center.
Provide Healthy Start maternal and child health services, including initial client contacts and assessments, comprehensive care coordination, parenting education, breastfeeding support, tobacco cessation, interconception care education, and psychosocial referrals as needed.
Work with the supervisor and multidisciplinary service team to coordinate services according to program participant needs.
Conduct Healthy Start educational outreach activities in community settings.
Complete required client-related and programmatic written and electronic documentation in compliance with program requirements, agency reporting, and Healthy Start Standards and Guidelines.
Assist with quality assurance tasks related to program documentation, agency reports, and compliance with performance measures.
Attend required program trainings and staff meetings.
Adhere to University and unit-level policies and procedures and safeguard University assets.
Perform other organizational and support duties as assigned.