Case Worker

Metropolitan Council on Jewish Poverty•Brooklyn, NY

13h

About The Position

Met Council is America’s largest Jewish charity dedicated to serving people in need. It fights poverty through comprehensive social services, treating clients with compassion, integrity, and respect. Its programs serve more than 350,000 clients each year and include affordable housing, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention, and kosher food distribution across New York City. The Caseworker ensures tenants receive the support, resources, and social services needed to maintain independent living and overall well-being. The role involves interviewing tenants, assessing their needs, connecting them with community resources and service providers, and helping them maintain a safe and sanitary living environment while promoting stability and self-sufficiency. The Caseworker also ensures compliance with applicable city, state, and supportive housing program regulations, policies, and guidelines.

Requirements

At least two years of experience providing services to former alcoholics and drug addicts.
Knowledge of supportive housing.
Strong communication skills and ability to communicate effectively with people at all levels and from various backgrounds.
Ability to document and record information.
Ability to organize, plan, and prioritize work.
Versatility, flexibility, and willingness to work within changing priorities with enthusiasm.
Physical ability to walk, sit, grasp, bend, stoop, squat, use a computer, and perform tasks requiring finger dexterity and hand, eye, and foot coordination; frequently stand and climb stairs; carry a laptop and files weighing approximately 8–10 pounds; and occasionally reach above the shoulder, lift 5–25 pounds, and push and pull.

Nice To Haves

Associate degree or bachelor’s degree preferred.

Responsibilities

Complete intake assessments for new tenants and ensure required documentation is accurately completed.
Assess and evaluate tenant needs according to Housing Resources Administration (HRA) requirements and program guidelines.
Provide information, referrals, and connections to community resources and self-help agencies, including detoxification facilities, substance abuse treatment and recovery services, medical providers, Social Security offices, and HRA services.
Facilitate weekly workshops and group activities that promote tenant independence, self-sufficiency, personal growth, and self-esteem.
Advocate for tenants and provide crisis intervention as needed to address immediate concerns and support stability.
Complete monthly and quarterly progress notes, case documentation, and program reports accurately and on time.
Participate in individual tenant meetings, conferences, interdisciplinary team meetings, and formal supervisory sessions as required.
Encourage tenant engagement and community integration by connecting residents with recreational, social, educational, and wellness activities, community events, and other quality-of-life resources.
Help tenants navigate maintaining a safe and sanitary living environment.
Ensure compliance with applicable city, state, and supportive housing program regulations, policies, and guidelines.