Case Worker Outreach

Brown Medicine•Charlestown, IN

1d•$20 - $33

About The Position

Under the supervision of the Program Manager, the Case Worker Outreach provides case management, rehabilitation, crisis interventions, and outreach services to adults with serious mental illness in home, office, and community settings. The role collaborates with psychiatric and allied mental health team members to engage clients in assessment, diagnosis, intervention, and treatment. The position provides clinical interventions and care coordination, supports clients in accessing benefits and community resources, and helps build skills for daily living. Most services take place in community settings, and the role may involve transporting clients in a personal vehicle. The employee maintains timely, accurate documentation and participates in treatment planning, supervision, team conferencing, and agency meetings. Brown University Health employees are expected to model the organization's values of Compassion, Accountability, Respect, and Excellence, as well as core success factors that include Instilling Trust and Valuing Differences, Patient and Community Focus, and Collaboration.

Requirements

Associate’s degree in a human service field.
Knowledge of human development and family systems issues.
Understanding of mental health and substance use diagnoses.
Knowledge of community resources for clients and families with behavioral health disorders.
Advocacy and coaching skills.
Valid driver’s license and use of a vehicle for work-related travel.
Personal vehicle in working order, with valid registration and auto insurance meeting agency minimums, and ability to qualify under agency driving-record requirements.
Ability to work collaboratively as part of a team coordinating care for clients with intensive behavioral health needs.
Ability to communicate effectively and professionally, verbally and in writing, with clients, families, supervisors, agency staff, community professionals, and other community members.

Nice To Haves

Bachelor’s degree in a related field.
Experience or interest working with individuals living with mental illness, substance use disorders, and/or psychosocial stress.
Fluency in Spanish and English or another critical language.

Responsibilities

Provide clinical interventions, including needs assessment, resource navigation, skill teaching, and care coordination for adult clients in the community support program.
Engage clients assertively and build motivation for participation in treatment services.
Provide most services in community settings, including homes, businesses, and outdoor spaces.
Transport clients in a personal vehicle when clinically appropriate.
Complete detailed, accurate, and timely electronic medical record documentation for all services according to established protocols.
Assess clients’ functional status and progress toward treatment goals, and integrate changes into treatment plans.
Help clients obtain and use insurance and other benefits, medical care, employment, housing, and social support networks.
Help clients build activities of daily living skills to increase and stabilize their level of functioning.
Conduct screenings and assessments within scope and develop interventions to address assessed needs.
Provide psychoeducation to clients and family members on mental illness, substance use, community resources, and related topics.
Participate in supervision, team conferencing, department meetings, and agency meetings.
Coordinate and monitor treatment services for assigned cases.
Participate in treatment planning with clients and the interdisciplinary team, and ensure treatment plans are updated and implemented according to protocols.
Assist with discharge planning and coordination with other treatment providers.
Use data tools to ensure screenings and documentation are completed correctly and on time.
Perform other duties and responsibilities as assigned or needed.