Case Worker 2

University of Miami•Miami, FL

1d•Onsite

About The Position

The University of Miami/UHealth Department of Pediatrics is hiring a full-time Case Worker 2 in Miami, Florida. This direct-service role provides maternal and child health services to pregnant women and infants participating in the Healthy Start Program. The position requires regular home visits using a personal vehicle and interaction with community providers. It is salaried and may require evening and weekend work as needed to meet job duties. The Case Worker conducts client contacts and assessments, provides comprehensive care coordination and Healthy Start wraparound services, and works with a supervisor and multidisciplinary service team to coordinate support based on participant needs. Services may include parenting education, breastfeeding support, tobacco cessation, interconception care education, and psychosocial referrals. The role also conducts educational outreach in community settings and completes client-related and programmatic documentation in accordance with program requirements, agency reporting, and Healthy Start Standards and Guidelines. Additional duties include conducting situational analyses and visits, providing mentoring and technical assistance, collaborating with service agencies, program leadership, and funding sources, and developing or delivering training to family support networks or care providers. The Case Worker maintains records and files, supports quality assurance and reporting, stays current on available services and applicable rules and regulations, and attends required trainings, staff meetings, and relevant community meetings. Other organizational and support duties may be assigned. The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, and tuition remission.

Requirements

Bachelor’s degree in Psychology, Social Work, or a related field from an accredited university.
At least 3 years of relevant experience.
Knowledge and experience in case management and maternal/child health.
Experience working with high-risk mothers, infants, and their families.
Excellent written and verbal communication skills.
Ability to conduct home visits using a personal vehicle.
Ability to work occasional evenings and weekends.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to collaborate with others and contribute to a team environment.
Proficiency with office software, technology, and relevant computer applications.

Responsibilities

Provide maternal and child health services to Healthy Start clients, including pregnant women and infants.
Conduct client initial contacts and assessments.
Provide comprehensive care coordination and Healthy Start wraparound services, including parenting education, breastfeeding support, tobacco cessation, interconception care education, and psychosocial referrals as needed.
Coordinate services with the supervisor and multidisciplinary service team based on program participant needs.
Conduct regular home visits using a personal vehicle and interact with community providers.
Conduct Healthy Start educational outreach activities in community settings.
Conduct situational analyses, which may include home or office visits, and provide mentoring and technical assistance as needed.
Collaborate with service agencies and program leadership to provide and administer services appropriately.
Develop and provide training to family support networks and/or care providers on topics related to quality early care and education.
Complete required client-related and programmatic written and electronic documentation in compliance with program requirements, agency reporting, and Healthy Start Standards and Guidelines.
Maintain and review records and files to ensure compliance with project guidelines.
Assist with quality assurance tasks related to program documentation, agency reports, and performance measures.
Collaborate with funding sources to help ensure adequate resources are available.
Maintain current knowledge of available services and applicable rules and regulations.
Attend required program trainings and staff meetings, and relevant meetings such as those of the Early Learning Coalition, United Way, and Quality Counts Career Center.
Adhere to University and unit-level policies and procedures and safeguard University assets.
Perform other organizational and support duties as assigned.