CASE MANAGER 2

Arizona Department of Administration•Prescott Valley, AZ
•$49,100 - $50,150•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and motivated Case Manager 2 for Support Coordination. DDD provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The role is based at 3274 Bob Drive, Prescott Valley, Arizona 86314, and includes travel by vehicle to members’ homes, schools, and program sites. Applicants cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation; have a principal interest in or a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

  • Meet one of the stated education and experience pathways: be an Arizona-licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and have at least one year of relevant case management experience; or have at least two years of relevant case management experience with elderly people, people with physical or developmental disabilities, or members with Serious Mental Illness.
  • Alternatively, hold a bachelor’s degree in Human Services, Behavioral Science, or a related field and have at least one year of relevant case management experience, or have at least three years of experience working with or for individuals with intellectual or developmental disabilities.
  • Possess and maintain a current, valid, class-appropriate driver’s license; complete required driver training and pass required driving-record checks. Employees using a personal vehicle on state business must maintain legally required liability insurance.
  • Have a valid Level One fingerprint clearance card.
  • Pass the required Department of Child Safety Central Registry and Adult Protective Services Registry searches, background and reference checks, and E-Verify employment eligibility verification.
  • Knowledge of HIPAA; medical and behavioral health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case management principles and practices.
  • Skills in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
  • Ability to work independently and in diverse teams; organize and manage a caseload; document case files within required timelines; maintain confidentiality; and drive a motor vehicle.
  • Applicants must not be licensed or certified by the DDD Office of Licensing, Certification and Regulation, have a principal interest in or a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.

Responsibilities

  • Drive to members’ homes, schools, and program sites to build relationships and discuss service needs and supports.
  • Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timelines; document progress and concerns and make appropriate referrals to community agencies.
  • Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
  • Collaborate with community agencies to assist and support members and families in crisis.
  • Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Arizona State Retirement System participation and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
  • Deferred compensation plan
  • Wellness plans
  • Tuition reimbursement
  • Stipend opportunities
  • Infant at Work Program
  • Rideshare and public transit subsidy
  • Career advancement and employee development opportunities
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