CASE MANAGER 2
About The Position
The Department of Economic Security’s Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated Case Manager 2. DDD provides individuals with developmental disabilities and their families with flexible, high-quality, member-driven services and supports that encourage independent decision-making and engagement in the community. The position is based at locations in Chandler or Apache Junction, Arizona. Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement, have a spouse or close family member with such an interest, or be employed or subcontracted by a DDD Qualified Vendor.
Requirements
- Arizona-licensed Registered Nurse in good standing, or a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and at least one year of qualifying case management experience; or at least two years of qualifying case management experience. Qualifying experience is providing case management services to elderly people, people with physical or developmental disabilities, or people determined to have serious mental illness.
- Alternatively, a bachelor’s degree in Human Services, Behavioral Science, or a related field and at least one year of qualifying case management experience; or at least three years of experience working with or for individuals with intellectual or developmental disabilities.
- Valid Arizona Level One fingerprint clearance card.
- Pass background and reference checks, including searches of the Department of Child Safety Central Registry and Adult Protective Services Registry.
- Successfully complete E-Verify requirements.
- Meet the applicable driver’s license requirements if driving or use of a vehicle is an essential job function.
- Knowledge of HIPAA; medical and behavioral health issues and terminology; PCSP development methods, procedures, and techniques; relevant federal and state statutes and agency policies and procedures; and case management principles and practices.
- Skill in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and family members; and identifying and resolving problems.
- Ability to work independently and on diverse teams; organize and manage a caseload; document case files and information within required timelines; maintain confidentiality; and drive a motor vehicle.
Nice To Haves
- Bilingual speaking and listening proficiency in Spanish and English.
Responsibilities
- Drive to members’ homes, schools, and program sites to build relationships and discuss service needs and supports.
- Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timeframes; document progress and concerns and make appropriate referrals to community agencies.
- Facilitate meetings and program visits to support member and family choices, and make referrals for assessed or covered services.
- Collaborate with community agencies to assist and support members and families in crisis.
- Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS)
- Long-term disability plan
- 10 paid holidays per year
- Paid vacation and sick time
- Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
- Deferred compensation plan
- Wellness plans
- Tuition reimbursement
- Stipend opportunities
- Infant at Work Program
- Rideshare and public transit subsidy
- Career advancement and employee development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
