Business Development & Sales Specialist

Goodwill Industries of the Southern Piedmont•Charlotte, NC

13d

About The Position

Drives growth for Goodwill’s Professional Development Programs and fee-for-service contracts. Executes sales strategies, builds relationships with prospective clients, and converts leads into revenue. Champions Goodwill’s mission, collaborates with internal teams, and represents the organization at industry events and in the community. The role leads sales strategies to grow contracts for Professional Development Programs and Services, acquires and develops customer accounts, prepares proposals and presentations, negotiates contract prices within bill rate guidelines, and communicates the value of Goodwill’s services. It also monitors market trends, coordinates opportunities with workforce services and internal teams, tracks sales activity and outcomes in CRM and other systems, maintains customer data, and finalizes agreements with Legal & Compliance teams.

Requirements

Bachelor’s degree in Business or a related field, plus five to seven years of sales experience or related activities; or an equivalent combination of education and five to seven years of sales experience.
Valid Class C driver’s license, car insurance, and reliable automobile.
Ability to sit, talk, or hear regularly; use hands to finger, handle, or feel frequently; and walk or stand occasionally.
Ability to occasionally lift and/or move up to 25 pounds.
Close vision and color vision.
Occasional local travel.

Nice To Haves

Sales experience preferably selling services or training programs.

Responsibilities

Lead and execute sales strategies to maximize diverse contract growth for Goodwill’s Professional Development Programs and Services.
Identify, qualify, and acquire new customers through phone calls, in-person visits, social media, networking, and community events.
Build and sustain long-term relationships with clients, industry partners, and stakeholders.
Prepare proposals, deliver presentations, and negotiate contract prices within bill rate guidelines.
Explain the value and impact of Goodwill’s Professional Development Programs and Services to potential clients.
Represent Goodwill’s Professional Development Programs and Services at industry events, conferences, expos, and networking activities.
Stay informed about industry trends, competitor activities, and market developments.
Work with workforce services and internal teams to align sales opportunities with organizational goals and workforce development objectives.
Track sales activities, pipeline, and outcomes using CRM, internal systems, and reporting tools.
Enter new customer and sales data into databases and customer files, maintaining data quality and integrity.
Discuss opportunities with companies to enhance employees’ careers and skills, and demonstrate how Goodwill’s programs and services meet their needs.
Manage, grow, and report on active and potential accounts.
Finalize agreements in collaboration with Legal & Compliance teams.