Business Development & Sales Specialist

GISP-Non-DGR•Charlotte, NC

About The Position

The Business Development & Sales Specialist drives growth for Goodwill’s Professional Development Programs and fee-for-service contracts. The role executes sales strategies, builds relationships with prospective clients, and converts leads into revenue. It champions Goodwill’s mission, collaborates with internal teams, and represents the organization at industry events and in the community. The specialist develops and executes sales strategies, acquires and manages customer accounts, prepares proposals and presentations, and negotiates contract prices within bill rate guidelines. The role works with workforce services and other internal teams to align sales opportunities with organizational goals and workforce development objectives. It also tracks sales activity and outcomes, maintains customer and sales data, finalizes agreements with Legal & Compliance, and stays informed about industry trends and competitors. Occasional local travel is required.

Requirements

Bachelor’s degree in Business or a related field and five to seven years of sales experience or related activities, or an equivalent combination of education and five to seven years of sales experience.
Valid Class C driver’s license, car insurance, and reliable automobile.
Occasional local travel is required.
Regularly sit, talk, or hear; frequently use hands to finger, handle, or feel; occasionally walk or stand.
Occasionally lift and/or move up to 25 pounds.
Close vision and color vision.

Nice To Haves

Sales experience preferably selling services or training programs.

Responsibilities

Lead and execute sales strategies to grow contracts for Goodwill’s Professional Development Programs and Services.
Identify, qualify, and acquire new customers through phone, in-person visits, social media, networking, and community events.
Build and maintain long-term relationships with clients, industry partners, and stakeholders.
Prepare proposals, deliver presentations, and negotiate contract prices within bill rate guidelines.
Explain the value and impact of Goodwill’s Professional Development Programs and Services to potential clients.
Represent the programs and services at industry events, conferences, expos, and networking activities.
Monitor industry trends, competitor activity, and market developments.
Work with workforce services and internal teams to align sales opportunities with organizational goals and workforce development objectives.
Track sales activities, pipeline, and outcomes using the CRM system, internal systems, and reporting tools.
Enter new customer and sales data into databases and customer files, maintaining data quality and integrity.
Discuss ways companies can enhance employees’ careers and skills, and demonstrate how Goodwill’s programs and services meet their needs.
Manage, grow, and report on active and potential accounts.
Finalize agreements in collaboration with Legal & Compliance teams.