Business Account Manager

Vyve Broadband • Statesboro, GA

8d

About The Position

Vyve Broadband is seeking a motivated, customer-focused Business Account Manager to support the growth and retention of its commercial customer base. The role manages strategic existing accounts and drives new business acquisition in assigned markets. As a trusted customer advisor, the Business Account Manager delivers consultative solutions across Vyve’s connectivity, UCaaS, and managed services portfolio.

The position is primarily field-based and requires regular local travel. The candidate uses a personal vehicle and receives mileage reimbursement; valid insurance coverage and a driver’s license are required. Occasional attendance at customer events, networking functions, and internal meetings is expected. Responsibilities may change as business needs develop.

Requirements

• At least 2 years of sales, account management, or related experience.
• Proven ability to meet or exceed sales targets.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple accounts and priorities effectively.
• Proficiency in MS Office and Salesforce CRM.
• Detail-oriented, able to work independently, success-driven, positive attitude, and outstanding communication skills.
• Valid driver’s license and valid insurance coverage.

Nice To Haves

• Experience in telecommunications, fiber connectivity, UCaaS, or managed services.
• B2B sales experience.
• Experience managing mid-market or enterprise accounts.
• Familiarity with CRM platforms and sales reporting tools.

Responsibilities

• Manage and grow a portfolio of Vyve’s largest and most strategic business customers.
• Develop and execute account growth plans focused on retention, expansion, and revenue optimization.
• Conduct regular customer check-ins and business reviews to strengthen relationships and identify opportunities.
• Promote customer satisfaction through proactive engagement and issue resolution.
• Identify, prospect, and secure new business opportunities within the assigned territory.
• Maintain a healthy sales pipeline through prospecting, networking, and referrals.
• Conduct discovery meetings to assess customer needs and recommend appropriate solutions.
• Present Vyve’s fiber-based Internet and connectivity, UCaaS, and managed network and technology services.
• Partner with Sales Engineering, Operations, and Implementation to deliver customized solutions.
• Maintain accurate account records, forecasts, and sales activity in CRM systems.
• Meet or exceed established revenue and performance goals.
• Provide market intelligence and customer feedback to leadership.

Benefits

• Subsidized employee and dependent medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Company-paid life insurance.
• Vacation, holiday, and sick pay.
• Educational assistance.
• Voluntary life insurance coverage available.
• Disability coverage available.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed