Business Account Manager

Acosta•Jacksonville, FL

8d•Remote

About The Position

The Business Account Manager develops and executes growth plans based on strategic intent set by the VP/MD and client, using a deep understanding of retailer and manufacturer strategies. The role provides direction to Customer Managers to optimize annual and quarterly client business plans and serves as the key point of contact for regional client leadership, delivering consistent experiences and outcomes. The Business Account Manager leads the business planning process in collaboration with Business Insights, Planning Organization, and Channel Teams. The role improves key metrics through analysis of promotional spending and volume forecasts and actuals, and manages base volume forecasts, item distribution, promotional strategy, and innovation. The position is remote, but candidates within commuting distance of a hub office must work a hybrid schedule with regular in-office attendance. Working conditions include office and field environments, and travel varies from 30% to 50%.

Requirements

Bachelor’s degree (B.A.) from a four-year university.
At least 3 years of sales or marketing work experience, including experience calling on a major chain customer.
Excel and PowerPoint skills.
Working knowledge of Nielsen and syndicated data sources.
Strong communication and people skills.
Collaboration and influencing skills.
Ability to communicate clearly, think strategically, and solve problems.
Ability to prioritize demands effectively and follow through on commitments.
English language skills; bilingual skills may be required based on business necessity.

Responsibilities

Coordinate with Customer Managers to develop and execute business plans.
Build and manage strategic plans for respective retailers and wholesalers.
Align on strategy and plans with Region Broker Managers.
Identify opportunities and threats.
Provide Customer Managers with planning analytics to support category and line reviews, new item presentations, and related activities.
Manage trade funds effectively and maintain visibility into them.
Align with the Insights lead and use insights related to category and brand, consumer and shopper, and channel and retail dimensions.
Use syndicated and other data sources to manage and inform strategic and tactical trade plans.
Conduct ad hoc financial and data analysis, including pre- and post-event analysis.
Develop customer-level distribution and merchandising targets, supported by insights and merchandising activation plans for key initiatives.
Attend customer sales calls with the Customer Manager Team where appropriate.
Develop and deliver content as part of the CROSSVIEW Business Review process.
Ensure client plans are built and maintained in the client’s Trade Planning System.
Perform other job-related tasks as directed by management, where possible.