Blended Case Manager

Horizon House Careers•Swarthmore, PA

5d•Onsite

About The Position

Horizon House is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues and substance abuse. With over 100 locations throughout Southeastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strengths and choices. Our Delaware County Program is seeking a Blended Case Manager to ensure that all individuals receive the services they need to live, learn, work and socialize in the local community.

Requirements

B.A/B.S. degree in Human Services/Social Science, Healthcare or a related field and 3 years of MH direct care experience; or any combination of experience, education or training that would provide the level of knowledge. skill and ability required
Very good communication skills
Detail oriented
Ability to work independently and as part of a focused team
Knowledgeable of computers, Microsoft Outlook, Word and the Internet required
Ability to meet established direct care service expectations including documentation of the services
Must be available for local travel and possess a valid Driver's license
Possess manual dexterity and fine motor skills
Must be available for scheduled emergency on-call service and will be required to carry a beeper during regularly scheduled working hours and scheduled on-call service

Nice To Haves

Knowledge of electronic health record systems a plus

Responsibilities

Provide a continuous flow of services, in compliance with contract and Agency regulations
Identify, provide and maintain regular supports to the clients and to assure continuity of care
Participate in the development and refinement of individual rehabilitation plans incorporating social, educational, vocational, self-care and residential skills and objectives
Complete Functional Assessment with clients
Provide guidance and review accessibility of services
Update and amend plan as client negotiates through the system
Participate in the resolution of crisis situations
Assist with identifying key individuals and resources that can provide direct support and/or immediate intervention during a crisis situation
Serve as an advocate and encourage clients to assume a proactive role in their rehabilitation process
Provide direct support through effective communications with program staff, clients and other providers
Maintain a close liaison with the local community and area service providers/agencies to facilitate program cooperation and provide for constructive input and/or alternative resources to current plans
May assist Benefits Manager in monitoring the management of client's Representative Payee Accounts
Must have the ability to meet productivity