Automotive Finance & Insurance (F&I) Manager

Rock Hill Ford • Rock Hill, SC

1d

About The Position

Krause Auto Group is seeking a driven, customer-focused, and results-oriented Finance & Insurance (F&I) Manager for its dealership team. The role is responsible for structuring deals, maximizing profitability, ensuring compliance, and delivering an outstanding customer experience throughout the vehicle purchase process.

The F&I Manager helps customers secure suitable financing, presents finance and protection products, submits deals to lenders, negotiates terms, and closes deals accurately. The role also oversees compliant contract and title documentation, timely contract funding, post-sale audits, and process improvements. The manager works with customers, sales and accounting teams, and lender partners to support an efficient, transparent buying and delivery experience.

Krause Auto Group is a family-owned automotive organization with more than 30 years of history and operations across four states. It emphasizes employee development, promotion from within, long-term career growth, and customer satisfaction.

Requirements

• Strong knowledge of automotive finance and insurance procedures.
• Proven ability to structure deals for maximum profitability.
• Exceptional negotiation and presentation skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Professional appearance and a customer-first mindset.
• High level of integrity and attention to detail.
• Desire for continuous learning and improvement.
• Knowledge of title laws and vehicle registration processes.
• Experience working with lenders and securing approvals.
• Ability to maintain compliance with applicable regulations.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• Previous automotive F&I experience.
• College degree or equivalent experience.

Responsibilities

• Assist customers in securing financing options that meet their needs and budget.
• Present finance, warranty, and protection products to enhance the ownership experience.
• Structure deals to maximize profitability while maintaining customer satisfaction.
• Submit deals to lenders for approval and make sound credit decisions.
• Negotiate financing terms and secure approvals through lender relationships.
• Accurately desk and close deals in accordance with dealership processes.
• Ensure all deals comply with federal, state, and local regulations.
• Maintain proficiency in dealership finance procedures and compliance standards.
• Prepare contracts, disclosures, and delivery paperwork accurately.
• Ensure proper completion of title and registration documentation.
• Maintain required certifications and ongoing training.
• Ensure timely funding of contracts and monitor outstanding funding issues.
• Audit deals post-sale to ensure accuracy and identify opportunities for improvement.
• Work with sales, accounting, and lender partners to resolve funding concerns.
• Analyze performance metrics and implement practices to improve profitability and efficiency.
• Deliver a professional, transparent, customer-focused finance experience.
• Build trust through product knowledge and effective communication.
• Educate customers on financing options and protection products.
• Help create an exceptional dealership experience from purchase through delivery.

Benefits

• 401(k) with company match.
• Dental and vision insurance available.
• Paid vacation, PTO, and holidays.
• Career advancement opportunities and promotion from within.
• Employee discounts on vehicles, parts, and service.
• Long-term career stability.
• Supportive leadership and team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed