Finance & Insurance Manager (F&I)

Jones Family Of Dealerships • Lancaster, PA

2d

About The Position

Jones Family of Dealerships is seeking a driven and experienced Automotive Finance Manager to oversee vehicle financing and insurance (F&I) and provide a seamless, transparent, customer-focused finance experience while supporting dealership sales performance. The manager works closely with customers, sales professionals, and lending partners to structure competitive deals in a fast-paced, high-volume dealership environment.

The role includes presenting financing, leasing, warranty, and protection options; securing lender approvals; preparing accurate deal documentation; maintaining legal and regulatory compliance; and monitoring deal structure and profitability. The manager also maintains lender relationships, coaches sales staff on F&I practices, responds to customer questions, and collaborates across departments to support an efficient sales process.

Requirements

• 1–3+ years of automotive finance experience in a dealership environment preferred.
• Strong knowledge of automotive financing, lender programs, and F&I products.
• Proven ability to structure and close deals successfully.
• Excellent communication, presentation, and negotiation skills.
• Professional demeanor with strong organizational and customer service abilities.
• Ability to thrive in a fast-paced, high-volume environment.

Nice To Haves

• Proficiency in Microsoft Office and dealership management software.

Responsibilities

• Partner with the sales team to identify and present financing and leasing options tailored to customer needs.
• Clearly explain financing, warranty, and protection products to customers.
• Secure approvals through a network of lenders and negotiate favorable terms.
• Prepare, process, and submit accurate deal documentation in compliance with applicable regulations.
• Ensure compliance with federal, state, and local laws governing automotive finance and insurance, including TILA and ECOA.
• Maintain strong relationships with lenders and financial institutions.
• Monitor deal structure, profitability, and penetration rates to support dealership goals.
• Maintain accurate and compliant records of all transactions.
• Assist in training and coaching sales staff on F&I processes and best practices.
• Address customer questions or concerns professionally and promptly.
• Collaborate across departments to ensure a smooth and efficient sales process.
• Adhere to dealership policies and applicable laws.

Benefits

• Competitive base salary plus performance-based commission structure.
• Realistic six-figure earning potential based on performance and experience.
• Competitive paid time off.
• Paid holidays.
• Comprehensive medical, dental, and vision benefits.
• Voluntary Aflac insurance options.
• 401(k) retirement plan with company match.
• Company-paid life insurance.
• Employee discounts on vehicles, parts, and service.
• Supportive team environment with opportunities for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed