Automotive Finance & Insurance (F&I) Manager

Asheville Ford Lincoln • Asheville, NC

2d

About The Position

Krause Auto Group is seeking a driven, customer-focused, and results-oriented Finance & Insurance (F&I) Manager to join its dealership team. The role is responsible for structuring deals, maximizing dealership profitability, ensuring regulatory compliance, and delivering an outstanding customer experience throughout the vehicle purchase process. The F&I Manager helps customers secure financing, presents finance and protection products, submits deals to lenders, negotiates financing terms, and accurately closes transactions. The position also oversees documentation, contract funding, post-sale audits, and process improvements while partnering with sales, accounting, and lenders. Krause Auto Group describes itself as a family-owned organization with more than 30 years of automotive experience, operations across four states, and a promote-from-within culture offering career growth opportunities.

Requirements

• Strong knowledge of automotive finance and insurance procedures.
• Proven ability to structure deals for maximum profitability.
• Exceptional negotiation and presentation skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Professional appearance and a customer-first mindset.
• High level of integrity and attention to detail.
• Desire for continuous learning and improvement.
• Knowledge of title laws and vehicle registration processes.
• Experience working with lenders and securing approvals.
• Ability to maintain compliance with applicable regulations.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• Previous automotive F&I experience is preferred.
• College degree or equivalent experience is preferred.

Responsibilities

• Assist customers in securing financing options that meet their needs and budget.
• Present finance, warranty, and protection products.
• Structure deals to maximize profitability while maintaining customer satisfaction.
• Submit deals to lenders for approval and make sound credit decisions.
• Negotiate financing terms and secure approvals through lender relationships.
• Desk and close deals accurately in accordance with dealership processes.
• Ensure deals comply with federal, state, and local regulations.
• Maintain proficiency in dealership finance procedures and compliance standards.
• Prepare contracts, disclosures, and delivery paperwork accurately.
• Ensure proper completion of title and registration documentation.
• Maintain required certifications and ongoing training.
• Ensure timely funding of contracts and monitor outstanding funding issues.
• Audit deals after sale for accuracy and identify opportunities for improvement.
• Work with sales, accounting, and lender partners to resolve funding concerns.
• Analyze performance metrics and implement best practices to improve profitability and efficiency.
• Provide a professional, transparent, and customer-focused finance experience.
• Build customer trust through product knowledge and effective communication.
• Educate customers on financing options and protection products.
• Help create an exceptional dealership experience from purchase through delivery.

Benefits

• 401(k) with company match
• Dental insurance available
• Vision insurance available
• Paid vacation, PTO, and holidays
• Career advancement opportunities and promotion from within
• Employee discounts on vehicles, parts, and service
• Family-owned and operated culture
• Long-term career stability
• Opportunity to work with premier automotive brands
• Supportive leadership and team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed