Finance & Insurance Manager (F&I)

Jones Family Of Dealerships•Lancaster, PA

About The Position

Jones Family of Dealerships is seeking an experienced Automotive Finance Manager to oversee vehicle financing and insurance and deliver a seamless, transparent, customer-focused finance experience. The role works closely with customers, sales professionals, and lending partners to structure competitive deals and support dealership sales performance in a fast-paced, high-volume dealership environment. The company describes itself as a well-established dealership group that values integrity, professionalism, customer service, and employee growth.

Requirements

  • Preferred: 1–3+ years of automotive finance experience in a dealership environment.
  • Strong knowledge of automotive financing, lender programs, and F&I products.
  • Proven ability to structure and close deals successfully.
  • Excellent communication, presentation, and negotiation skills.
  • Professional demeanor, strong organizational abilities, and customer service skills.
  • Ability to thrive in a fast-paced, high-volume environment.

Nice To Haves

  • Proficiency in Microsoft Office and dealership management software.

Responsibilities

  • Partner with the sales team to identify and present financing and leasing options tailored to customer needs.
  • Explain financing, warranty, and protection products to customers.
  • Secure approvals through lenders and negotiate favorable terms.
  • Prepare, process, and submit accurate deal documentation in compliance with applicable regulations.
  • Ensure compliance with federal, state, and local automotive finance and insurance laws, including TILA and ECOA.
  • Maintain relationships with lenders and financial institutions.
  • Monitor deal structure, profitability, and penetration rates to support dealership goals.
  • Maintain accurate and compliant transaction records.
  • Assist in training and coaching sales staff on F&I processes and best practices.
  • Address customer questions or concerns professionally and promptly.
  • Collaborate across departments to ensure a smooth and efficient sales process.
  • Follow dealership policies and applicable laws.

Benefits

  • Competitive base salary plus performance-based commission structure.
  • Realistic six-figure earning potential based on performance and experience.
  • Competitive paid time off.
  • Paid holidays.
  • Comprehensive medical, dental, and vision benefits.
  • Voluntary Aflac insurance options.
  • 401(k) retirement plan with company match.
  • Company-paid life insurance.
  • Employee discounts on vehicles, parts, and service.
  • Supportive team environment with opportunities for growth and advancement.
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