Automotive F&I Manager

Lithia & Driveway•Boise, ID

About The Position

The Automotive F&I Manager greets customers professionally, presents vehicle protection packages, and arranges customer financing by working with lenders to obtain available financing options. The role submits deals electronically, enters transactions into ADP and bank approval systems, and processes accurate transaction paperwork that meets office, state DMV, and lender requirements. The manager tracks deal receivables and follows up on outstanding items needed to collect funds and satisfy bank stipulations for contract funding. The position also participates in store meetings, works with sales staff and managers to complete transactions accurately and to customers’ satisfaction, follows up with customers about products requiring their action, and assists the Sales Team with customer engagement during peak traffic periods. Appropriate licensing must be obtained within 90 days of hire. The F&I Manager reports to the General Sales Manager. The employer describes opportunities for advancement across its national network, leadership development and training through internal learning programs, recognition and rewards for results, and the opportunity to influence store success and shape the team.

Requirements

Two or more years of dealership F&I Manager experience.
Acceptable driving record.
Valid driver's license in the state of residence.
High school graduate or equivalent.
At least 18 years of age.

Responsibilities

Greet customers in a friendly and professional manner.
Present vehicle protection products and explain their benefits to help customers choose protection packages.
Arrange customer financing by building professional relationships with lenders and working to obtain the best available financing for customers.
Submit deals electronically to banks using the appropriate dealer system.
Enter transactions into ADP and bank approval systems.
Process transaction paperwork accurately and ensure it meets office, state-specific DMV, and lender requirements.
Track deal receivables and follow up on outstanding items to ensure collection of funds and completion of bank stipulations for contract funding.
Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
Work with the sales team and sales managers to complete transactions accurately and to customers’ satisfaction.
Follow up with customers as a courtesy reminder about purchased products requiring customer action.
Assist the Sales Team with customer engagement in the sales department during peak traffic times.
Obtain all appropriate licensing within 90 days of hire.