Automotive F&I Manager Bill Estes Toyota

Asbury Automotive•Indianapolis, IN

About The Position

Bill Estes Toyota, part of Asbury Automotive Group, is seeking a people-focused Automotive Finance & Insurance Manager to manage the financial transaction of each customer's vehicle purchase. The role works with lenders to obtain purchase approvals, prepares financial paperwork, and advises dealership staff on DMV laws. The manager partners with sales professionals, customers, service advisors, lenders, and bank and manufacturer representatives to support the vehicle-buying process and deliver a positive customer experience. The position includes presenting and selling finance and insurance products, maintaining accurate transaction paperwork, meeting monthly objectives and deadlines, handling customer funds, and ensuring compliance with local and national regulations. The manager is expected to build lasting customer and lender relationships, maintain a strong reputation with lenders and vendors, and help find solutions for customers. Prior automotive sales consultant experience is required. A bachelor's degree in a related field is preferred, and an MBA is a plus.

Requirements

Prior automotive sales consultant experience of 1–3 years.
Advanced computer skills, including Microsoft Office products and dealership management systems.
Detail-oriented and able to stay organized in a fast-paced environment.
Strategic thinker who strives to find a solution for every customer when needed.
Self-motivated team player.
Ability to understand tag and title laws and DMV requirements.
Track record of impeccable customer service ratings.
Must pass pre-employment background and drug screenings.

Nice To Haves

Bachelor's degree in Business Administration, Marketing, Finance, or a related field preferred.
MBA is a plus.

Responsibilities

Work with lenders to obtain bank approvals for vehicle purchases.
Work directly with sales staff and customers to support the financial vehicle-buying process.
Build rapport with customers and establish a referral network.
Present and sell finance and insurance products, including warranties, and explain warranty packages through a finance and insurance menu presentation.
Produce and submit accurate title paperwork and documentation needed to secure funding from finance sources in a timely manner.
Achieve monthly objectives.
Meet deadlines for submitting customer paperwork to lenders and accounting.
Secure and handle customer funds during vehicle transactions and turn the money over to accounting.
Follow local and national regulations and advise sales staff on new or changed state vehicle-purchase laws.
Partner with service advisors to assist customers with purchasing extended warranties when needed.
Create and maintain customer relationships and maintain an impeccable reputation with lenders and vendors.
Assist sales professionals with customers when explaining lending options and warranties.
Build relationships with local and national bank and manufacturer representatives and meet with them monthly.
Advise dealership staff on DMV laws and understand tag and title requirements.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Pet insurance
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Technician student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities