F&I Manager - AutoNation Toyota Leesburg

AutoNation • Leesburg, VA

1d

About The Position

AutoNation is one of the largest automotive retailers in the United States, offering new and used vehicles, customer financing, parts, and maintenance and repair services. The F&I Manager at AutoNation Toyota Leesburg works in a no-haggle sales environment, making credit decisions, submitting deals to lenders for approval, and helping bridge gaps in the sales process. The role uses automotive sales or finance experience to identify suitable finance and insurance products for customers.

The position supports customers through the vehicle purchase and financing process, from transitioning them from Sales to Finance to presenting financing options and products. The F&I Manager processes transactions in compliance with applicable laws and company policies, follows up to ensure customer satisfaction, and works toward sales goals while delivering an exceptional customer experience.

AutoNation describes itself as a Fortune 200 company focused on innovation in automotive retail, vehicle service, and automotive finance. It highlights a national scale with an entrepreneurial spirit, an inclusive culture, diverse leadership, opportunities to make an impact, and a DRV PNK charitable mission supporting cancer-related causes.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts and deals through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED