Finance Manager - AutoNation Toyota Gulf Freeway

AutoNation • Houston, TX

7d

About The Position

The Finance Manager (F&I Manager) supports customers through the vehicle-purchase financing process in AutoNation’s no-haggle sales environment. The role makes credit decisions, submits deals to lenders for approval, and helps resolve disconnects in the sales process. It identifies suitable finance and insurance products for customers and provides a transparent explanation of financing options and products.

The Finance Manager works with customers and employees to build relationships, deliver an exceptional customer experience, achieve sales goals, and ensure finance transactions and administrative processes comply with company policies and applicable state and federal laws. AutoNation describes its leadership opportunities as involving strategic execution, innovation, and people development.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customers’ financing needs and payment options through a consultative interview process.
• Present a transparent pricing menu detailing financing options and products.
• Make credit decisions and submit deals to lenders for approval.
• Process finance transactions and ensure full compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and create a base of referrals.
• Set and achieve targeted sales goals.
• Develop product knowledge to help customers effectively.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED