Automotive F&I Manager

Curry Auto Center, Inc.•Bloomington, IN

2d•$70,000 - $200,000•Onsite

About The Position

The Finance Manager provides customers with expert advice on financing options and insurance products to help protect their vehicle purchase or lease. The role facilitates purchases and leases of new and used vehicles while generating additional dealership revenue through the sale of finance and insurance programs. The Finance Manager works collaboratively with dealership staff, sales management, finance sources, and customers. Responsibilities include assessing customers’ insurance needs; presenting and selling financing and coverage products; analyzing customer information with financial software; handling finance and lease quotations and lender approvals; checking deal paperwork; managing incentive and lease-return processes; and meeting finance and insurance objectives. The position also supports and coaches salespeople, maintains product knowledge through training, prepares reports, and provides professional, confidential customer service.

Requirements

University or professional degree and/or commensurate experience in a finance field.
Knowledge of dealership finance and insurance procedures.
Proficiency in Microsoft Office, including Excel.
Excellent communication skills.
Willingness to learn applicable dealership computer systems and Sales Department processes.
Must be authorized to work in the United States.
Proficiency in sales techniques and upselling strategies.
Strong customer service orientation.
Experience with financial software for insurance analysis.
Knowledge of loan officer processes and insurance requirements.
Familiarity with insurance contracts.
Ability to communicate effectively with vendors and their representatives.
Strong mathematics skills.
Two years of dealership experience required.
Two years of sales experience required.
English required.
Driver's license required.
Ability to reliably commute to 2906 E Buick Cadillac Blvd., Bloomington, IN 47401.

Nice To Haves

Finance Office experience preferred.

Responsibilities

Engage with clients to understand their insurance needs and recommend suitable products.
Present and sell financing, extended service agreements, environmental protection, GAP coverage, and additional coverage products.
Use financial software to analyze client data and recommend appropriate coverage.
Maintain working knowledge of finance and insurance products through on- and off-site training.
Forecast finance and insurance product penetration income with the Sales Department and its management.
Establish and meet monthly finance and insurance objectives.
Prepare monthly finance and insurance product penetration reports and share them with management.
Handle official finance-rate and lease quotations.
Encourage, coach, and instruct salespeople on presenting dealer financing to customers.
Work with sales management to secure a reasonable profit for every sale.
Obtain approvals and submit paperwork to finance sources for financed deals.
Maintain relationships with finance sources and work with lenders and their representatives to obtain approvals and fulfill lender requirements.
Check paperwork for accurate title, lien-holder, insurance, tax, fee, and other information.
Maintain the daily operating control log.
Complete insurance cancellation paperwork promptly and maintain insurance files.
Conduct business confidentially and professionally.
Communicate incentive information to salespeople.
Attend and participate in sales department meetings.
Deliver sold new vehicles to General Motors and apply for all incentives.
Research and resolve unpaid incentives, customer balances, and inquiries.
Address customer inquiries and resolve issues promptly.
Complete lease terminations, including condition reports, odometer statements, purchases for inventory, and stocking lease returns for inventory.
Perform other tasks and responsibilities as needed.