Associate Director UX Research

Careem is seeking an Associate Director of UX Research to join their global UX Research team. The ideal candidate should be intuitive, empathetic, and curious, with the ability to conduct end-to-end user research and work closely with strategic partners in technology and product teams. This role offers the opportunity to shape and lead the user-centric future at Careem, contributing to key initiatives in mobility, food delivery, and payments. The Associate Director will collaborate with product managers and designers to create innovative solutions and effectively communicate with stakeholders.

Conduct end-to-end user research in all aspects of the customer experience

Work closely with strategic partners in technology and product teams independently

Advocate for the users at Careem

Bring innovation to everything you do to shape and lead the user-centric future at Careem

Shape product experiences from the initial conversation with stakeholders to implementation and feedback/improvement

Utilize design thinking methods to create the best possible solutions

Collaborate with product managers and designers for your products

Use effective storytelling techniques to communicate with and energize stakeholders

Set up processes for automation of recurring data generation and UXR team

• MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors

• Opportunity to work and learn from inspiring colleagues
• Purposeful organization dedicated to creating impact in a region with untapped potential
• Opportunities for continuous learning and growth
• Flexibility to work in a hybrid style (office, home, remote)
• Unlimited vacation days per year
• Access to healthcare benefits
• Fitness reimbursements for gym, health club, and training classes