Assistant General Manager Social, Golf - Talent Leadership Network

Fringe Club LLC•Minneapolis, MN
•$55,000 - $85,000

About The Position

Five Iron Golf is seeking experienced hospitality leaders for its Assistant General Manager – Social Leadership Talent Network. The posting supports current and future markets as the company expands and may not correspond to an immediate opening in every market. The Assistant General Manager – Social works with the GM – Social to oversee the social side of the business and help deliver exceptional service, genuine hospitality, and fun, memorable guest experiences. Applications remain active for 90 days and are reviewed for current and future opportunities. Relocation may be considered based on business need and market timing.

Requirements

  • At least 5 years of hospitality management experience, including at least 1 recent year as an Assistant General Manager or General Manager.
  • Strong leadership ability and willingness to lead by example.
  • Excellent communication, time management, and organizational skills.
  • Upbeat energy, enthusiasm, and a positive attitude.
  • Ability to think on your feet and manage customer expectations.
  • Ability to work in a fast-paced environment.
  • Availability to be present in the space on evenings, weekends, and holidays.
  • Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
  • Ability to obtain the proper licensing and certifications for the location.

Responsibilities

  • Drive revenue in simulator rentals, food and beverage sales, and league sales.
  • Participate in recruiting, hiring, and training staff.
  • Manage onboarding and continued education for new hires.
  • Evaluate employee performance to ensure day-to-day business needs are met.
  • Manage social-side operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
  • Establish and manage above-and-beyond service standards for staff.
  • Maintain extensive knowledge of products, business lines, and promotions.
  • Maintain an understanding of the location's profit and loss.
  • Support efficient operations by monitoring and reducing labor and other operating costs.
  • Help build community relationships and participate in local marketing efforts.
  • Take ownership of each guest's enjoyment and experience.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long- and short-term disability insurance
  • Accident and critical illness insurance
  • 401(k)
  • Free meals while working
  • Bonus potential of up to $10,000, depending on location
  • Relocation may be considered for the right candidate, depending on business need and market timing
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