Assistant General Manager Social, Golf - Talent Leadership Network
About The Position
Five Iron Golf is seeking experienced hospitality leaders for its Assistant General Manager – Social Leadership Talent Network across current and future markets. This talent-network posting is intended to identify candidates for potential opportunities as the company continues expanding and may not correspond to an immediate opening in every market. Applications remain active for 90 days and are reviewed for current and future opportunities. Relocation may be considered depending on business need and market timing. The Assistant General Manager - Social works with the GM - Social to lead the social side of the business and deliver exceptional service, genuine hospitality, and memorable guest experiences. The role oversees staff and operations across leagues, simulator rentals, events, facilities, food and beverage service, and scheduling. It also supports revenue growth, employee development, cost control, community relationships, and local marketing. This is an exempt, full-time position. Nights, weekends, and holidays are required. Pay is $55,000–$75,000 per year, with bonus potential of up to $10,000 depending on location. Benefits listed as applying to full-time employees include health, dental, and vision insurance; long- and short-term disability; accident and critical illness insurance; a 401(k); and free meals while working.
Requirements
- At least 5 years of hospitality management experience, including at least 1 recent year as an Assistant General Manager or General Manager.
- Strong leadership ability and willingness to lead by example.
- Excellent communication, time-management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on your feet and manage customer expectations.
- Ability to work in a fast-paced environment.
- Availability to be present in the venue on evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
- Ability to obtain the proper licenses and certifications for the location.
Nice To Haves
- Relocation may be considered for the right candidate, depending on business need and market timing.
Responsibilities
- Drive revenue in simulator rentals, food and beverage sales, and league sales.
- Participate in recruiting, hiring, and training staff.
- Manage onboarding and continued education for new hires.
- Evaluate employee performance to ensure day-to-day business needs are met.
- Manage and oversee social-side operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and social staff scheduling.
- Set and manage above-and-beyond service standards for staff.
- Maintain extensive knowledge of products, business lines, and promotions.
- Maintain an understanding of the location’s profit and loss (P&L).
- Support efficient operations by monitoring and reducing labor and other operating costs.
- Help build community relationships and participate in local marketing efforts.
- Take ownership of each guest’s enjoyment and experience.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long- and short-term disability coverage
- Accident and critical illness insurance
- 401(k)
- Free meals while working
- Bonus potential of up to $10,000, depending on location
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
