Assistant Catering Specialist

Fogo de Chão • Lone Tree, CO

8d

About The Position

The Assistant Catering Specialist facilitates catering activities, including preparing orders, delivering orders, and setting them up at delivery locations. The role is expected to preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions while providing an organized, accurate, and welcoming catering experience. The position also involves communicating with guests and the Catering Specialist, following company service and safety standards, and escalating concerns to management.

Requirements

• Pleasant manner when dealing with guests and fellow team members.
• Physical capability to perform basic duties, including prolonged walking and standing.
• Two years of experience in a restaurant, retail, or hospitality customer service position.
• Knowledge of Fogo's menu and mission.
• Ability to frequently lift and/or move up to 30 pounds.
• Ability to drive a vehicle.
• Valid driver's license and current auto insurance.
• Ability to use a personal vehicle for deliveries and offsite events.

Responsibilities

• Verify that all components of a catering order are complete before departing for delivery.
• Maintain proper uniform and personal hygiene.
• Provide a hospitable experience throughout the catering and delivery process, particularly at the delivery site.
• Complete deliveries with a high standard of organization and accuracy.
• Drop off and/or set up food according to company standards.
• Anticipate and prevent potential service or product breakdowns.
• Communicate the expected arrival time to each delivery guest.
• Immediately escalate guest and team questions, concerns, and issues to management.
• Know menu items, their contents, and preparation methods, and answer guest questions clearly and concisely.
• Communicate delivery and order details to the Catering Specialist to ensure successful execution.
• Stay informed about company marketing and promotional activities.
• Discuss the catering delivery program with guests at delivery locations and share leads with the Catering Specialist.
• Watch for objects, conditions, or substances that could cause injury to guests or coworkers.
• Follow Fogo safety rules and guidelines.
• Perform other reasonable tasks assigned by management.

Benefits

• Medical insurance for eligible full-time hourly team members, beginning the first of the month following 60 days of employment.
• Dental insurance for eligible full-time hourly team members, beginning the first of the month following 60 days of employment.
• Vision insurance for eligible full-time hourly team members, beginning the first of the month following 60 days of employment.
• Company-paid life insurance where allowed.
• Company-paid short-term disability where allowed.
• Voluntary benefits including critical illness, hospital indemnity, accident coverage, permanent life insurance, and pet insurance.
• Part-time team members are offered a Minimum Essential Coverage health plan, dental, vision, short-term disability, and life insurance, with coverage potentially starting the first of the month following hire.
• Part-time team members may enroll in voluntary benefits including pet insurance, legal assistance, and ID protection.
• Fixed rate of $15.16 and eligibility to receive tips.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed