Assistant Catering Specialist

Fogo de Chão • Gilbert, AZ

6d

About The Position

The Assistant Catering Specialist facilitates catering activities, including preparing orders, delivering them, and setting them up at delivery locations. The role is responsible for providing an organized, accurate, hospitable experience while representing Fogo de Chão’s festive spirit and Southern Brazilian traditions. The position requires customer-service experience, familiarity with Fogo’s menu and mission, and the ability to drive a personal vehicle for deliveries and offsite events.

Requirements

• At least 2 years of experience in a restaurant, retail, or hospitality customer-service position.
• Pleasant demeanor when dealing with guests and fellow team members.
• Physical ability to perform basic duties and endure prolonged walking and standing.
• Ability to frequently lift and/or move up to 30 pounds.
• Ability to physically drive a vehicle.
• Valid driver’s license and current auto insurance.
• Ability to use a personal vehicle for deliveries and offsite events.
• Knowledge of Fogo’s menu and mission.

Responsibilities

• Verify that all components of a catering order are complete before departing for the guest’s location.
• Maintain proper uniform and personal hygiene.
• Provide a hospitable experience throughout the catering and delivery process, especially at the delivery location.
• Complete deliveries with a high standard of organization and accuracy.
• Drop off and/or set up food according to company standards.
• Anticipate and prevent potential service or product breakdowns.
• Communicate the expected arrival time to each delivery guest.
• Immediately escalate guest and team questions, concerns, and issues to management.
• Know menu items, their contents, and preparation methods, and answer guest questions concisely.
• Communicate delivery and order details with the Catering Specialist to support accurate execution.
• Stay informed about company marketing and promotional activities.
• Discuss the catering delivery program with guests at delivery locations and communicate leads to the Catering Specialist.
• Watch for objects, conditions, or substances that could cause injury to guests or co-workers.
• Follow Fogo safety rules and guidelines.
• Perform reasonable tasks assigned by management.

Benefits

• Medical, dental, and vision insurance for full-time hourly team members, beginning on the first of the month following 60 days of employment.
• Company-paid life insurance and short-term disability where allowed.
• Voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.
• For part-time team members, a Minimum Essential Coverage (MEC) health plan, dental, vision, short-term disability, and life insurance, with coverage potentially beginning on the first of the month following hire.
• Part-time team members may enroll in voluntary benefits including pet insurance, legal coverage, and ID protection.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed