Assistant Catering Specialist

Fogo de Chão • Fort Worth, TX

9d

About The Position

The Assistant Catering Specialist facilitates catering activities, including preparing orders, delivering them, and setting them up at delivery locations. The role provides a hospitable experience while preserving and sharing the festive spirit of Southern Brazilian traditions. Team members are expected to maintain accurate, organized deliveries, communicate effectively with guests and the Catering Specialist, and follow company safety and service standards.

Requirements

• At least 2 years of experience in a restaurant, retail, or hospitality customer service position.
• Pleasant demeanor when interacting with guests and fellow team members.
• Physical ability to perform basic duties and drive a vehicle.
• Ability to endure prolonged walking and standing.
• Ability to frequently lift and/or move up to 30 pounds.
• Valid driver’s license and current auto insurance.
• Ability to use a personal vehicle for deliveries and offsite events.
• Knowledge of Fogo’s menu and mission.

Responsibilities

• Verify that all components of a catering order are complete before leaving for delivery.
• Wear the proper uniform and maintain personal hygiene.
• Provide a hospitable experience throughout the catering and delivery process, especially at the delivery site.
• Execute deliveries with a high standard of organization and accuracy.
• Drop off and/or set up food according to company standards.
• Anticipate and prevent potential service or product breakdowns.
• Communicate expected arrival times to delivery guests.
• Immediately escalate guest and team questions, concerns, and issues to management.
• Know menu items, their contents, and preparation methods; answer guest questions clearly and concisely.
• Communicate delivery and order details with the Catering Specialist to support accurate execution.
• Stay informed about company marketing and promotional activities.
• Discuss the catering delivery program with guests at delivery locations and share leads with the Catering Specialist.
• Watch for objects, conditions, or substances that could cause injury to guests or coworkers.
• Follow Fogo safety rules and guidelines.
• Perform reasonable tasks assigned by management.

Benefits

• Medical insurance for eligible full-time hourly team members, beginning the first of the month following 60 days of employment.
• Dental insurance for eligible full-time hourly team members, beginning the first of the month following 60 days of employment.
• Vision insurance for eligible full-time hourly team members, beginning the first of the month following 60 days of employment.
• Company-paid life insurance where allowed.
• Short-term disability coverage where allowed.
• Voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.
• Part-time team members are offered a Minimum Essential Coverage (MEC) health plan, dental, vision, short-term disability, and life insurance; coverage can start as early as the first of the month following hire.
• Part-time team members may enroll in voluntary benefits including pet insurance, legal, and ID protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed