Assistant Catering Specialist

Fogo de Chão • Lone Tree, CO

7d

About The Position

The Assistant Catering Specialist facilitates catering activities, including preparing orders, delivering them, and setting them up at delivery locations. The role preserves and shares Fogo de Chão’s festive, hospitable spirit and Southern Brazilian traditions. Team members are expected to provide an organized, accurate, and welcoming delivery experience, communicate effectively with guests and the Catering Specialist, and follow company safety guidelines.

Requirements

• Be pleasant when interacting with guests and fellow team members.
• Be physically capable of performing basic duties.
• Be able to endure prolonged walking and standing.
• Have 2 years of experience in a restaurant, retail, or hospitality customer service position.
• Be knowledgeable about Fogo’s menu and mission.
• Be able to frequently lift and/or move up to 30 pounds.
• Be physically able to drive a vehicle.
• Have a valid driver’s license and current auto insurance.
• Be able to use a personal vehicle for deliveries and offsite events.

Responsibilities

• Verify all components of a catering order before departing for the guest’s location.
• Maintain proper uniform and personal hygiene.
• Provide a hospitable experience throughout the catering and delivery process, especially at the delivery location.
• Complete deliveries with a high standard of organization and accuracy.
• Drop off and/or set up food according to company standards.
• Anticipate and prevent potential service or product breakdowns.
• Communicate the expected arrival time to each delivery guest.
• Immediately escalate guest and team questions, concerns, and issues to management.
• Know all menu items, their contents, and preparation methods.
• Answer guest questions directly and concisely.
• Communicate delivery and order details to the Catering Specialist to ensure accurate execution.
• Stay informed about company marketing and promotional activities.
• Discuss the catering delivery program with guests at delivery locations and communicate leads to the Catering Specialist.
• Pay attention to objects, conditions, or substances that could cause injury to guests or coworkers.
• Follow Fogo safety rules and guidelines.
• Perform reasonable tasks assigned by management.

Benefits

• Medical, dental, and vision insurance for full-time hourly team members, available on the first of the month following 60 days of employment.
• Company-paid life insurance and short-term disability where allowed.
• A voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.
• Part-time team members are offered a Minimum Essential Coverage health plan, dental and vision insurance, short-term disability, and life insurance, with coverage available as early as the first of the month following hire.
• Part-time team members may enroll in voluntary benefits including pet insurance, legal assistance, and ID protection.
• Fixed pay rate of $15.16, with eligibility to receive tips.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed