Assistant Banquet Manager

Crescent Careers•Syracuse, NY

About The Position

Marriott Syracuse Downtown is seeking an Assistant Banquet Manager to assist the Banquet Manager in coordinating, supervising, training, and directing banquet personnel. The role helps ensure successful banquet events while maintaining high service standards. The Assistant Banquet Manager may also perform banquet-server duties as needed, including setup, greeting and serving guests, and breaking down functions.

Requirements

  • Strong communication skills and a self-starting personality with an even disposition.
  • Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Knowledge of appropriate table settings and service ware.
  • Knowledge of applicable federal, state, and local health and safety regulations.
  • Experience in event management or catering.
  • Supervisory experience, including the ability to motivate a team to stay on task and exceed guest expectations.
  • Commitment to teamwork and customer service.
  • Belief that every associate serves as a guest relations ambassador.

Responsibilities

  • Review server and houseperson banquet event orders for accuracy.
  • Check room setups to ensure banquet event order instructions are followed completely.
  • Ensure public areas are neat and clean.
  • Contact group representatives and explain how to reach staff during the function.
  • Verify staffing levels for the following day's functions and adjust schedules by adding or canceling servers, bartenders, or housepersons.
  • Work as a banquet server when needed, including setting up, greeting and serving guests, and breaking down functions.
  • Inspect banquet areas at the end of functions to ensure equipment is returned to its proper area and all areas are clean.
  • Perform other job-related duties as assigned.

Benefits

  • Highly competitive wages.
  • Exceptional benefit plan for eligible associates and their family members.
  • 401(k) matching program for eligible associates.
  • Flexible scheduling.
  • Discounts at Crescent-managed properties in North America for associates and family members.
  • Additional hotel discounts with Marriott International brand hotels.
  • Free parking.
  • Free meal during shifts.
  • Quarterly employee appreciation events.
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