Assistant Banquet Manager

Horseshoe Bay Resort•City of Syracuse, NY

About The Position

Marriott Syracuse Downtown is seeking an Assistant Banquet Manager to assist the Banquet Manager in coordinating, supervising, training, and directing banquet personnel. The role helps ensure successful banquet events and consistently high service standards. The position may also perform banquet server duties when needed, including setting up, greeting and serving guests, and breaking down functions.

Requirements

  • Strong communication skills and a self-starting personality with an even disposition.
  • Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Knowledge of appropriate table settings and service ware.
  • Knowledge of applicable federal, state, and local health and safety regulations.
  • Experience in event management or catering.
  • Supervisory experience and the ability to motivate a team to stay on task and exceed guest expectations.
  • Teamwork and a strong customer-service orientation.

Responsibilities

  • Review server and houseperson banquet event orders to ensure all information is accurate.
  • Check room setups to confirm banquet event order directions are followed and ensure public areas are neat and clean.
  • Contact group representatives and explain how they can make contact during the function.
  • Verify staffing levels for the next day's functions and adjust schedules by adding or cancelling servers, bartenders, or housepersons.
  • Work as a banquet server when needed, including setting up, greeting and serving guests, and breaking down the function.
  • Inspect banquet areas after functions to ensure equipment is returned to its proper area and all areas are clean.
  • Perform other job-related duties as assigned.
  • Assist the Banquet Manager in coordinating, supervising, training, and directing banquet personnel.

Benefits

  • Highly competitive wages.
  • An exceptional benefit plan for eligible associates and their family members.
  • 401(k) matching program for eligible associates.
  • Flexible scheduling.
  • Discounts at Crescent-managed properties in North America for associates and their family members.
  • Additional hotel discounts with Marriott International brand hotels.
  • Free parking.
  • Free meal during the shift.
  • Quarterly employee appreciation events.
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