Temporary Apartment Case Manager

THRIVE Wellness and Recovery Inc•City of Watertown, NY
•$19 - $20

About The Position

The Temporary Apartment Case Manager provides adequate contact and support to residents in the apartment program to promote their health and safety and connect them with appropriate community services. The role observes and documents resident behaviors to support assessment of treatment goals. It may require using a personal vehicle to transport clients when an agency vehicle is unavailable. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with one rotating Saturday every 4 to 6 weeks. The estimated end date is March 15, 2027.

Requirements

  • Associate’s degree in the Human Services field or equivalent from a two-year college or technical school, and two years of related experience and/or training; or an equivalent combination of education and experience.

Nice To Haves

  • Bachelor’s degree in the Human Services field.
  • Two years of related experience working and/or training in the mental health field, including work with clients who are developmentally delayed, geriatric, or have co-occurring disorders.
  • QMHS.

Responsibilities

  • Immediately report maintenance concerns and issues to the Apartment Program Director.
  • Assist and monitor residents in obtaining adequate food, clothing, and shelter; monitor medication self-administration and adherence to physician instructions.
  • Assist and instruct residents in properly storing medications and valuables.
  • Report pertinent information about illnesses, accidents, untoward events, staff difficulties, and repair needs to the supervisor.
  • Monitor food, supplies, and apartment upkeep, helping residents make appropriate purchases or assisting with cleaning when necessary.
  • Develop and monitor individual resident service plans using Psychiatric Rehabilitation principles.
  • Assist in delivering restorative services designated in service plans.
  • Meet consistently with each resident to provide one-to-one support.
  • Provide transportation to needed services with the assistance of other staff.
  • Organize therapeutic activities, including socialization and recreational opportunities.
  • Assist with resident relocation, including moving personal items and cleaning the previous rental site.
  • Learn about appropriate community resources and advocate for residents to secure needed services from other agencies.
  • Refer residents to appropriate social, rehabilitative, medical, mental health, and vocational services.
  • Evaluate residents’ growth potential using needs assessment tools and consumer self-assessments; obtain team input to develop service plan goals.
  • Document case records and progress notes, obtain required medical records, and assist with chart audits as assigned.
  • Maintain positive working relationships with coworkers by sharing work, keeping work areas neat, demonstrating tolerance and flexibility, giving and receiving constructive feedback, and consistently carrying out team decisions.
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