Temporary Case Manager - Kensington Campus

The People Concern•Lancaster, CA

2d•Onsite

About The Position

The Temporary Case Manager supports Clients’ housing stability, self-sufficiency, and community integration using evidence-based practices such as harm reduction, housing first, and trauma-informed care. The role works with Clients experiencing homelessness to assess and address barriers to housing placement. After Clients find suitable housing, the Case Manager implements interventions to support housing retention and coordinates services to address individualized needs. The Case Manager also helps Clients develop independent living and other life skills needed to transition successfully from homelessness into permanent housing. This position is based at the Kensington Campus in Lancaster, California, and is 100% onsite, with a combination of field and office work. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The temporary assignment lasts until February 7, 2027. The role is full-time, non-exempt, and non-management, and reports to the Program Manager.

Requirements

High school diploma, GED, or equivalent.
At least two years of experience working with homeless individuals, preferably people living with mental illness and/or substance addictions, unless an equivalent combination of education and experience applies.
Valid California driver’s license, reliable car, auto insurance, and an acceptable driving record.
Willingness and ability to transport Clients in a personal vehicle.
Ability to work in a high-tolerance harm reduction model with Clients experiencing multiple barriers.

Nice To Haves

Bachelor’s degree.

Responsibilities

Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services, or up to 40 low-acuity Clients.
Build relationships with Clients that promote independence and improved physical and mental health.
Collaborate with LA County Department of Mental Health and Department of Health Services programs to coordinate Clients’ treatment teams.
Engage Clients and implement interventions emphasizing Client choice, harm reduction, psychosocial rehabilitation, trauma-informed care, housing first principles, and professional boundaries.
Assist with Client screening, intake, enrollment, and orientation to program policies and goals.
Complete comprehensive biopsychosocial and functional needs assessments to guide individualized treatment planning.
Develop quarterly collaborative goal plans with Clients to improve quality of life and health outcomes.
Maintain accurate, complete, and current progress notes and data in electronic databases, as required by program and funding sources.
Ensure physical Client charts are complete, accurate, current, and filed according to agency, department, and funder expectations.
Protect Client confidentiality in accordance with HIPAA and internal agency guidelines.
Help Clients apply for and obtain benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for primary health care, mental health care, substance use services, and other local resources.
Transport Clients in a personal vehicle to agencies and healthcare providers in the greater Los Angeles area to improve access and community reintegration.
Teach and model life skills, including budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and community socialization.
Communicate effectively with property managers and other third-party partners.
Work cooperatively with a multidisciplinary team, including participating in weekly staff meetings, individual supervision, and trainings.
Adapt workload as directed by the supervisor in response to funder expectations.
Perform other duties as assigned.