Apartment Manager

Westdale Asset Management•Shreveport, LA

1d•$60,000 - $65,000•Onsite

About The Position

The Apartment Manager will manage an established residential multi-family community in Shreveport, Louisiana, for a national property management company. The role is responsible for the property's financial success and for delivering quality, attentive management to residents. The position requires strong customer service and management skills, urgency, and adaptability in a fast-paced environment. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with availability required during evenings, nights, and weekends for staffing needs and emergencies. This is a salary-exempt position paying $60,000–$65,000 annually, with monthly new-lease and renewal bonuses and quarterly performance bonuses in addition to base pay. Applicants must hold a valid driver's license in Louisiana or a neighboring state in proximity to the property. The application process includes criminal background checks and drug screens.

Requirements

At least 3 years of manager experience at a conventional apartment community.
Computer skills in Word, Excel, Outlook, and Yardi or similar programs.
Strong bookkeeping and organizational skills.
Excellent verbal and written communication skills.
Superior customer service skills.
Effective mentoring, coaching, and leadership skills.
High school diploma or equivalent.
Availability for evenings, nights, and weekends to meet staffing needs and respond to emergencies.
Valid driver's license in Louisiana or a neighboring state in proximity to the property.

Nice To Haves

Certified Apartment Manager (CAM) certification.

Responsibilities

Maintain financial and operational accountability for the property.
Manage and coordinate people, activities, and available resources to accomplish property objectives set by the Regional Director and property owner.
Work with residents to renew leases, resolve problems, and ensure customer satisfaction.
Record resident data, including traffic, leasing activity, renewals, and collection activity.
Hire, train, motivate, and supervise staff.