Airport Lounge Attendant

Hyde Park Hospitality • Pittsburgh, PA

6d • Onsite

About The Position

Hyde Park Hospitality, LLC is hiring a full-time Airport Lounge Attendant for The Club at Pittsburgh International Airport. The lounge is a fast-paced environment offering food service and customer care. The role performs food preparation, cleaning, restocking, and customer service in the lounge. Availability must include weekdays, weekends, and scheduled closing shifts; shifts may change based on business needs. The role pays $18.00 per hour and offers a $200 signing bonus. Airport badging fees and employee parking are covered, and employees receive a $10-per-day commute stipend for each day worked.

Requirements

• Successfully pass the airport authority security background check and obtain clearance to work in the airport environment.
• High school diploma or GED preferred.
• Related background in customer service or restaurant/bar service.
• Be at least 18 or 21 years of age, as applicable by law.
• Handle multiple tasks and communicate verbally with customers, passengers, and coworkers.
• Be available for rotating shifts, including weekends, holidays, and days off.
• Read, write, speak, and understand English.
• Cooperate with peers, customers, and supervisors with diverse backgrounds and differing views.
• Pass and maintain necessary licenses and certifications, including local health department food handler certification.
• Stand throughout the scheduled shift and handle the stress of a fast-paced shift of up to ten hours.
• Read and interpret basic documents and comply with company policies and procedures.
• Present information effectively in one-on-one and group settings.
• Add, subtract, multiply, and divide whole numbers, and make change for cash transactions using a point-of-sale machine.
• Interpret instructions presented in written, oral, diagram, or schedule form.
• Bend, climb up and down, crouch, hear, kneel, reach, speak, stand, turn, twist, and walk.
• Lift 40 pounds to a height of 40 inches without assistance.
• Push and/or pull 120 pounds with the assistance of a wheeled cart.
• Perform tasks safely and according to established procedures to prevent injury and avoid damage to the environment, facilities, and equipment.
• Maintain a personal appearance and grooming standard that presents a favorable corporate and customer image.

Nice To Haves

• High school diploma or GED.
• Related background in customer service or restaurant/bar service.

Responsibilities

• Keep the kitchen and passenger seating areas neat, including removing trash, washing dishes, and organizing buffet offerings, magazines, and newspapers.
• Restock food and beverage items in service areas, including chafing dishes, crock pots, trays, snacks, coffee, cups, glasses, and ice.
• Complete paperwork related to daily inventory and orders.
• Provide courteous customer service to customers and passengers in the clubroom and bar environment.
• Maintain current city- and state-approved badges and permits, as applicable.
• Follow local and state health department requirements and other applicable state agency regulations.
• Perform Customer Service Assistant duties when necessary.
• Follow company safety procedures and applicable safety, health, and liquor rules and regulations.
• Report to work regularly and on time.

Benefits

• $200 signing bonus.
• $10-per-day commute stipend for each day worked.
• Airport badging fees covered.
• Employee parking covered.
• Medical insurance, including health, dental, and vision.
• Disability insurance.
• Vacation and paid time off.
• 401(k) plan with company matching.
• Employee Assistance Program.
• Corporate discounts on nationally recognized products and services.
• Full-time employees are eligible for benefits after a waiting period.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED