Airline Passenger Assist
About The Position
ABM is seeking a reliable Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. The role is customer-service-oriented, and tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service are reported to increase their earning potential by $25–$100 per week. No experience or diploma is required, and on-the-job training is provided. The position may be suitable for someone entering or returning to the workforce with limited experience and education. ABM encourages veterans and candidates with military experience to apply.
Requirements
- Must be 18 years of age or older.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience preferred.
- Military experience is encouraged; listed Military Occupational Specialty Codes are 88H, 88M, LS, 0431, and 2T2X1.
Responsibilities
- Follow safety precautions while transporting passengers.
- Interact positively with passengers.
- Comply with client and site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport when necessary.
- Coordinate assignments with dispatchers and gate agents when necessary.
- Complete thorough incident reports.
Benefits
- ABM offers a comprehensive benefits package; details are provided through ABM Employee Benefits for Front Line Team Members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
