AIRLINE PASSENGER ASSIST

ABM US•Reno, NV
•Onsite

About The Position

ABM is seeking a reliable, experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. This customer-service-oriented role involves safely transporting passengers around the client site and grounds. Tipping is allowed and customary; agents providing extraordinary customer service may increase their earnings by $25–$100 per week in tips. The pay rate is $13 per hour plus tips. The position is located at 2001 E Plumb Ln, Reno, NV 89502. No experience or high school diploma, GED, or college degree is required, and on-the-job training is provided. ABM describes this as a suitable opportunity for someone entering or returning to the workforce with limited experience and education.

Requirements

  • Must be 18 years of age or older.
  • No high school diploma, GED, or college degree is required.
  • No experience is required; on-the-job training is provided.

Nice To Haves

  • One year of customer service experience is preferred.

Responsibilities

  • Follow safety precautions while transporting passengers.
  • Interact positively with passengers.
  • Comply with all client and site security requirements and processes.
  • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
  • Assist passengers with baggage retrieval and transport, if necessary.
  • Coordinate assignments with dispatchers and gate agents, if necessary.
  • Complete thorough incident reports.

Benefits

  • ABM offers a comprehensive benefits package; details are available through the ABM Employee Benefits information for Front Line Team Members.
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