AIRLINE PASSENGER ASSIST
About The Position
ABM is hiring an Airline Passenger Assistant, also known as a Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance at T.F. Green International Airport in Warwick, Rhode Island. The role is customer service-oriented and involves safely transporting passengers in wheelchairs to their requested destinations within the airport site or grounds. Passenger service positions allow customary tipping, and exceptional customer service may increase earning potential by an estimated $25–$100 per week. The listed pay is $16.00 per hour plus tips. A specific offer may vary based on experience, skills, abilities, geographic location, and market data. No experience or diploma is required, and on-the-job training is provided. Applicants must be at least 18 years old. One year of customer service experience is preferred.
Requirements
- Must be 18 years of age or older.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience.
Responsibilities
- Follow safety precautions at all times while transporting passengers.
- Interact positively with passengers.
- Comply with all client and site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport, if necessary.
- Coordinate assignments with dispatchers and gate agents, if necessary.
- Complete thorough incident reports.
Benefits
- ABM offers a comprehensive benefits package; details are provided through ABM Employee Benefits for Front Line Team Members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
