AIRLINE PASSENGER ASSIST

ABM US•Sacramento, CA

About The Position

ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. The role is customer-service oriented and involves safely transporting passengers around the client site or grounds. Tipping is allowed and customary; exceptional customer service may increase earning potential by $25–$100 per week. The listed hourly rate is $16.90. A specific offer may vary based on experience, skills, abilities, geographic location, and market data alignment. On-the-job training is provided. This position may suit someone entering or returning to the workforce with limited experience and education.

Requirements

  • Must be at least 18 years old.
  • No high school diploma, GED, or college degree is required.
  • No experience is required; on-the-job training is provided.

Nice To Haves

  • One year of customer service experience is preferred.
  • Veterans and candidates with military experience are encouraged to apply; listed Military Occupational Specialty Codes are 88H, 88M, LS, 0431, and 2T2X1.

Responsibilities

  • Follow safety precautions while transporting passengers.
  • Interact positively with passengers.
  • Comply with client and site security requirements and processes.
  • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
  • Assist passengers with baggage retrieval and transport, if necessary.
  • Coordinate assignments with dispatchers and gate agents, if necessary.
  • Complete thorough incident reports.

Benefits

  • ABM offers a comprehensive benefits package; details are available in the ABM Employee Benefits flyer for Front Line Team Members.
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