Airline Passenger Assistant (RSW)

ABM US • Fort Myers, FL

1d

About The Position

ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. The role is customer service-oriented. Tipping is allowed and customary, and agents providing extraordinary customer service are known to increase their earning potential by $25–$100 per week.

This may be a good job for someone entering or returning to the workforce with limited experience and education. No experience or high school diploma, GED, or college degree is required, and on-the-job training is provided. ABM encourages veterans and candidates with military experience to apply.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree is required.
• No experience is required; on-the-job training is provided.

Nice To Haves

• One year of customer service experience preferred.

Responsibilities

• Follow safety precautions at all times while transporting passengers.
• Interact positively with passengers.
• Comply with all client and/or site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough incident reports.

Benefits

• ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed